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Collection Manager
4 weeks ago
**Plan course of action to recover owed money**
- **Target oriented and able to work under pressure so that targets are met.**
- **Manage a team of recovery officers especially in ensuring collections are up to par with targets set**
- **Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually**
- **Planning, evaluating, implementing, and continuously improving all aspects of credit & collection functions and processes.**
- **Identifies areas for process/ policy improvements processes in accordance with customer needs and company’s requirements and provides opportunities for team members.**
- **Persuade, negotiate and push for payment arrangements**
- **To handle inbound and out bound calls regarding overdue/over limit accounts**
- **Responsible for keeping records and ensuring that Credit & Collection is within company standards and provides the needed support and service levels to attain performance targets.**
- **Update Account status and database frequently**
- **Effectively follow up calls to get payments from debtors**
- **Ensure the accounts are worked and followed-up thoroughly and in a timely manner**
- **Independent with personal persuasive interpersonal skills and result driven**
- **Exhibits strong negotiation skills and problem-solving skills both in English and Bahasa Malaysia**
- **Great working attitude, passionate, self-motivated and able to communicate well with people of all levels**
**-Min SPM with some working experience**
**-Min Diploma Experienced/Non Experienced welcomed**
**-Basic Salary + Weekly Performance Incentive + Monthly High Commission up to 4% tier.**
**-Banking & Corporate Products**
**-Need to have a teachable spirit and a "giving up is not the answer" attitude.**
**Job Types**: Full-time, Permanent
**Salary**: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bangsar: Reliably commute or planning to relocate before starting work (required)
**Education**:
- STM/STPM (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 25% (required)
Expected Start Date: 12/01/2023
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