Credit Collections and Recovery Officer

DCAP is a fast-growing fintech company empowering hire purchase and consumer lending businesses with one of the most innovative models in the region. We are on a mission to make people's life better by empowering sustainable accessibility to financial services and mobility by focusing on customers, innovation, and technology.If you're looking to be a part of...

Be a part of the Credit Risk team to lead the Credit Policy and Portfolio Management team in **analyzing portfolio performance, developing new policy/procedures and Collections strategy to ensure healthy portfolio growth.** - Responsible for collecting and analyzing data by conducting a deep dive into portfolio performance to ensure healthy portfolio...

**Plan course of action to recover owed money** - **Target oriented and able to work under pressure so that targets are met.** - **Manage a team of recovery officers especially in ensuring collections are up to par with targets set** - **Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually** -...

**Plan course of action to recover owed money** - **Target oriented and able to work under pressure so that targets are met.** - **Manage a team of recovery officers especially in ensuring collections are up to par with targets set** - **Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually** -...

**Manage a team of recovery officers especially in ensuring collections are up to par with targets set** - **Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually** - **Planning, evaluating, implementing, and continuously improving all aspects of credit & collection functions and processes.** -...

Target oriented and able to work under pressure so that targets are met. - Manage a team of recovery officers especially in ensuring collections are up to par with targets set - Planning, evaluating, implementing, and continuously improving all aspects of credit & collection functions and processes. - To handle inbound and out bound calls regarding...

Acquire and review customer financial data using market information and through liaising with specialist credit agencies to assess credit worthiness of customers and assign an appropriate risk rating and approve credit limit within DOA. Ensure compliance to the Downstream Credit Policy of all active customers, having a valid credit review in place, an...

_**THIS POSITION REQUIRE COLLECTION EXPERIENCES, THOSE WHO HAVE NO RELEVANT EXPERIENCES WILL BE REJECTED**_ **-Aggressive work behavior** - **Manage a team of recovery officers especially in ensuring collections are up to par with targets set** - **Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and...

Review and monitor Rescheduling & Restructuring (R&R) on impaired accounts to optimize productivity and achieve maximum recovery. - Facilitate the repayment of impaired accounts, assisting management in improving Credit Assessment (CA) and Bad Debt Recovery (BDR) metrics. - Ensure timely declassification of R&R customers after the cooling-off period. -...

Plan course of action to recover owed money- Target oriented and able to work under pressure so that targets are met.- Manage a team of recovery officers especially in ensuring collections are up to par with targets set- Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually- Planning, evaluating,...

Acquire and review customer financial data using market information and through liaising with specialist credit agencies to assess credit worthiness of customers and assign an appropriate risk rating and approve credit limit within DOA. - Ensure compliance to the Downstream Credit Policy of all active customers, having a valid credit review in place, an...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. - To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. - To promptly perform any means of disputes...

Review and monitor Rescheduling & Restructuring (R&R) on impaired accounts to optimize productivity and achieve maximum recovery. Facilitate the repayment of impaired accounts, assisting management in improving Credit Assessment (CA) and Bad Debt Recovery (BDR) metrics. Ensure timely declassification of R&R customers after the coolingoff period. Handle...

Manage a team of recovery officers especially in ensuring collections are up to par with targets set- Sets Credit & Collection operations productivity targets and monitors achievement monthly, quarterly, and annually- Planning, evaluating, implementing, and continuously improving all aspects of credit & collection functions and processes.- To handle inbound...

To oversee daily operations and responsible for proper execution of dispute processing and chargeback. To analyse, investigate and process credit card transactions dispute and follow payment provider and internal procedures established guidelines/ framework in reducing organization exposure to financial loss. To promptly perform any means of disputes...

Calling customers with account arrears Persuade, negotiate and push for payment arrangement. Perform daily outbound call to notify customers of delinquent account regarding outstanding and overdue payment. Attend to Inbound calls and assist debtors on their financial or payment related issues. Effectively followup on calls to get payment from debtors....

Calling customers with account arrears Persuade, negotiate and push for payment arrangement. Perform daily outbound call to notify customers of delinquent account regarding outstanding and overdue payment. Attend to Inbound calls and assist debtors on their financial or payment related issues. Effectively followup on calls to get payment from debtors....

DCAP is a fast-growing fintech company empowering hire purchase and consumer lending businesses with one of the most innovative models in the region. We are on a mission to make people's life better by empowering sustainable accessibility to financial services and mobility by focusing on customers, innovation, and technology. If you’re looking to be a...

Analyzing the business impact analysis (BIA) for all departments. - Evaluating potential threats through risk assessment review (RAR). - Developing effective department recovery procedures / plans. - Identifying critical and time sensitive business functions and recommending departmental recovery procedures / plans. - Drive the coordination of the business...

DCAP is a fast-growing fintech company empowering hire purchase and consumer lending businesses with one of the most innovative models in the region. We are on a mission to make people's life better by empowering sustainable accessibility to financial services and mobility by focusing on customers, innovation, and technology.If you're looking to be a part of...