Logistic Customer Service
3 weeks ago
Attend to enquiries from customers and overseas agents.
- Monitor ocean shipment movement from origin until arrival at destination.
- Build and maintain strong relationship with customers.
- Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates.
- To comply to all regulations and procedure at all times.
- Act as a liaison between clients and operations & other departments to ensure efficient service levels are delivered to the clients.
- Other ad-hoc job / projects / task be delegated by superior from time to time.
**Requirements**:
- Minimum SPM and possess experience in seafreight forwarding will be an added advantage.
- Knowledge of the Import/Export industry preferred.
- Good to have skills utilizing Sovy system.
- Required language(s) : English, Bahasa Malaysia. Mandarine speaker will be an added advantages as can deal with mandarine speaking clients.
- Disciplined, responsible and punctual.
- Good working attitude, committed, independent and team work.
- Must be able work on Saturday (half day - alternate).
- Possess own transport and willing to work at Bandar Botanik, Klang.
If you're interested in this position, click "APPLY NOW" with detailed resume stating your personal particulars, qualification, employment history, expected salary, contact number, passport sized photograph as well as notice period.
**Job Types**: Full-time, Permanent
**Salary**: RM2,400.00 - RM3,000.00 per month
**Benefits**:
- Additional leave
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
COVID-19 considerations:
- wear a mask
- at least fully vaccinated
- regularly sanitize
Application Question(s):
- Do you have sea freight export/imports experience?
- How much notice are you required to give your current employer?
**Education**:
- STM/STPM (preferred)
**Experience**:
- Logistics Customer Service: 1 year (required)
License/Certification:
- Driving License (preferred)
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