Application Support

6 months ago


Bandar Botanic, Malaysia Infinity Logistics & Transport Sdn Bhd Full time

**Infinity Group of Companies**

**Application Support - IT**
(Selangor - Klang)

**Responsibilities**:

- Providing technical support to end users
- Assisting with systems integrations
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Managing coordination remotely or on site where required
- Delivering regular and customized training
- Preparing maintenance plans and upgrading schedules for the organization’s systems
- Developing reports for teams across the business

**Requirements**:

- Ability to explain complex ideas to those with limited IT and systems knowledge
- Exposure in Logistics industry will be an added advantage.
- Strong analytical skill.
- Self-motivated, pro-active, resourceful and able to work independently with minimum supervision.
- Conversant in written and verbal English.
- Listening ability and patience
- Applicants must be willing to work in Klang and can travel to outstation if required.

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

**Experience**:

- IT Applicatation support: 2 years (preferred)

Willingness to travel:

- 25% (preferred)


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