Application Support

3 weeks ago


Bandar Botanic, Malaysia Infinity Logistics & Transport Sdn Bhd Full time

**Infinity Group of Companies**

**Application Support - IT**
(Selangor - Klang)

**Responsibilities**:

- Providing technical support to end users
- Assisting with systems integrations
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Managing coordination remotely or on site where required
- Delivering regular and customized training
- Preparing maintenance plans and upgrading schedules for the organization’s systems
- Developing reports for teams across the business

**Requirements**:

- Ability to explain complex ideas to those with limited IT and systems knowledge
- Exposure in Logistics industry will be an added advantage.
- Strong analytical skill.
- Self-motivated, pro-active, resourceful and able to work independently with minimum supervision.
- Conversant in written and verbal English.
- Listening ability and patience
- Applicants must be willing to work in Klang and can travel to outstation if required.

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

**Experience**:

- IT Applicatation support: 2 years (preferred)

Willingness to travel:

- 25% (preferred)


  • Data Science Executive

    2 months ago


    Bandar Botanic, Malaysia Infinity Logistics & Transport Sdn Bhd Full time

    **Infinity Group of Companies** **Application Support - IT** (Selangor - Klang) Sitting within the IT team, is responsible to collects, analyzes, and interprets vast amounts of data using analytical, statistical and programming skills. Is also responsible for mining valuable information from various sources and transforming it into actionable insights that...


  • Bandar Botanic, Malaysia Infinity Logistics & Transport Sdn Bhd Full time

    Infinity Group of CompaniesApplication Support - IT(Selangor - Klang)Sitting within the IT team, is responsible to collects, analyzes, and interprets vast amounts of data using analytical, statistical and programming skills. Is also responsible for mining valuable information from various sources and transforming it into actionable insights that can drive...


  • Bandar Utama, Malaysia Idealseed Resources Sdn Bhd Full time

    RESPONSIBILITIES 1) Administer and provide end-user support for Business Application System related issues including Investigation Transactional/Functionality issues, Reporting, Data Integrity, Interface; Identify Root Causes and driving resolution. Promptly responds to system failures, resolves issues and escalates concerns as appropriate. Maintain...


  • Bandar Utama, Malaysia Idealseed Resources Sdn Bhd Full time

    RESPONSIBILITIES1) Administer and provide end-user support for Business Application System relatedissues including Investigation Transactional/Functionality issues, Reporting, DataIntegrity, Interface; Identify Root Causes and driving resolution. Promptly responds tosystem failures, resolves issues and escalates concerns as appropriate. Maintain supportlog...


  • Bandar Utama, Malaysia Upscale Sdn Bhd Full time

    RESPONSIBILITIESREQUIREMENTS:1)Bachelor's degree in computer science, Information Technology, or equivalent professional qualification. 2) Min years hands on technical/work related experienced in:Perform daily Business Application related incident supports. Implement, develop new/enhance existing in-house and/or off the shelf Business Applications...


  • Bandar Sunway, Malaysia Sunway Shared Services Sdn Bhd Full time

    Sunway Shared Services Sdn Bhd (Registration No. 200301000606 (603026-A)) Established in 2003, DIGITAL HUB seeks to add value by transforming IT support functions to bring higher returns to Sunway Group’s businesses. As a centre of excellence, DIGITAL HUB provides world-class support services to most IT projects within the Sunway Group, and delivers value...


  • Bandar Utama, Malaysia Upscale Sdn Bhd Full time

    RESPONSIBILITIES **REQUIREMENTS**: 1) Bachelor’s degree in computer science, Information Technology, or equivalent professional qualification. 2) Min. 7 - 8 years hands on technical/work related experienced in: - Perform daily Business Application related incident supports. - Implement, develop new/enhance existing in-house and/or off the shelf Business...


  • Bandar Sunway, Malaysia Sunway Shared Services Sdn Bhd Full time

    Sunway Shared Services Sdn Bhd (Registration No A))Established in 2003, DIGITAL HUB seeks to add value by transforming IT support functions to bring higher returns to Sunway Group's businesses. As a centre of excellence, DIGITAL HUB provides world-class support services to most IT projects within the Sunway Group, and delivers value through the...

  • IT Lab Support

    3 weeks ago


    Bandar Sunway, Malaysia Stellar Reach Sdn. Bhd. Full time

    LOCATION / CLIENT SITE : SUNWAY UNIVERSITY JOB SCOPE: - Responsibility to Provide Support to Student & Staff On Any It Related Issue - Be Present, Visible and Available to Students Requiring Technical Assistance - To Handle Computer Lab Booking System - Basic Knowledge On How to Use Photocopy/Printer Machine - Basic Knowledge On Wifi Connection - Basic...


  • Bandar Sunway, Malaysia Sunway Shared Services Sdn Bhd Full time

    Sunway Shared Services Sdn Bhd (Registration No. 200301000606 (603026-A)) Established in 2003, DIGITAL HUB seeks to add value by transforming IT support functions to bring higher returns to Sunway Group’s businesses. As a centre of excellence, DIGITAL HUB provides world-class support services to most IT projects within the Sunway Group, and delivers value...

  • Application Consultant

    2 months ago


    Bandar Sunway, Malaysia Hitachi Sunway Information Systems Sdn Bhd Full time

    Coordination with 3rd party vendor on system integration as per customer project road map by performing user requirement study, documentation, conduct user training, project implementation, SIT, UAT etc. - Proactively seek for process improvements and challenge the current processes for further enhancement opportunities and reduce daily incidents to prevent...


  • Bandar Sunway, Malaysia Hitachi Sunway Information Systems Sdn Bhd Full time

    Coordination with 3rd party vendor on system integration as per customer project road map by performing user requirement study, documentation, conduct user training, project implementation, SIT, UAT etc. - Proactively seek for process improvements and challenge the current processes for further enhancement opportunities and reduce daily incidents to prevent...


  • Bandar Sunway, Malaysia ISJ Technology Sdn Bhd Full time

    **Job Overview: -** We are seeking a motivated and organized individual to join our team as a Product cum Admin Support. This role will assist with various tasks related to customers’ inquiries, troubleshooting product-related issues, providing solution to ensure a seamless user experience and administrative support. **Job Responsibilities: -** - Guide...


  • Bandar Bukit Raja, Malaysia VINDA MALAYSIA SDN BHD Full time

    **Position Summary** **Sales Support Executive** is directly reporting to National Sales Manager and responsible to support the team to ensure a strong cascade of plans, clear processes and strategic directions and reporting on execution, other market or competitor activities. Deliver robust analysis based on all available data sources and ensure sharing...


  • Bandar Sunway, Malaysia Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd Full time

    Field Training, Coaching and Consulting Services Consulting with customers, Technical Support Manager, Associate District Manager and Field Sales & Service Manager on key projects and challenging pest elimination issues. Provide root cause analysis and problem resolution to assist with coaching, training & developing associates as well as assisting customers...


  • Bandar Sunway, Malaysia Brandt International Sdn Bhd Full time

    Job Brief: Job Responsibilities: - Provide quality non -voice customer support (24/7) for our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships of trust...


  • Bandar Bukit Raja, Malaysia VINDA MALAYSIA SDN BHD Full time

    Position SummarySales Support Executive is directly reporting to National Sales Manager and responsible to support the team to ensure a strong cascade of plans, clear processes and strategic directions and reporting on execution, other market or competitor activities. Deliver robust analysis based on all available data sources and ensure sharing with key...


  • Bandar Sunway, Malaysia Brandt Business Services Sdn Bhd Full time

    **Key Accountabilities**: - Experience in handling basic technical / troubleshooting on home fiber related calls - Provide tech support for customers for their account. - Verified users, addressed, resolved and documented issues with customers - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer...

  • Sales Support

    2 weeks ago


    Bandar Utama, Malaysia IT Consulting Company Full time

    Duties: Perform verification on customer's personal and/or employment information. To attend any adhoc task assigned by the superior as and when required.Requirements: Minimum Diploma with at least 1 year of working experience in data entry/related office experience. Fresh Graduate is encouraged to apply. Well versed in English and Bahasa Malaysia Basic...


  • Bandar Sunway, Malaysia Brandt International Sdn Bhd Full time

    Job Brief: This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns. They will be supporting local customers in Bahasa and English. **Job will be located in Bandar Sunway.** Job Responsibilities: -...