Customer Service Technical Consultant, Robotics
4 weeks ago
**Overview**:
**Salary**:
5,100 MYR ~ 5,800 MYR**Industry**:
Manufacturing(Electronics/Semiconductors), Manufacturing(Machinery)- potential customers.- To promote and sell robots/used robots, spare parts, solutions or service-related training as well as any possibilities for upgrading and contract servicing to customers.
- To assist Customer Service Department to identify key potential customers and to secure more order intakes to meet departmental annual budget.
- Involve in customer relationship management by maintaining strong business relationships and customer satisfaction through frequent site visits and gather prompt feedbacks.
- Being the key interface between internal and external stakeholders.
- Responsible for weekly submission of CS reports.
- Handling the preparation and submission of proposals, quotations, and tenders.
**Qualifications**:
**Requirement**:
- [ MUST ]- Over 2 Year(s) of sales experience in factory automation/robotics/pneumatic industry.
[ ADVANTAGE ]- Knowledge in PLC (TwinCAT),KUKA mXautomation, JAVA programming, welding, KUKA KRL & Sunrise is an added advantage.
[ OTHERS ]- Proficient in both written and spoken English with robust communication abilities. Additionally, possess proficiency in Chinese, which is an added advantage.
- Ability to work under pressure, long hours and on weekends (if necessary).
- Team player but also capable to work independently.
- Proactive attitude, good time management and strong customer focus.
- Possesses own transport and willingness to travel.**English Level**:
**Other Language**:
Mandarin, English
**Additional Information**:
**Benefit**:
- ・AL:
10Y 22 days
- ・MC:
5Y 22 days
- ・Company Phone & Sim Card
- ・Travelling Allowance = RM 1,100
- ・Petrol card: capped at RM750
- ・Parking & Toll: claimable based on receipts
- ・Local business trip daily allowance
- ・Medical Check-up
- ・Optical claim, Dental claim
- ・Outpatient Benefits (for staff + dependents)- RM1,000 (single)
- RM2,000 (non-working spouse & dependents)
・Group Insurance Scheme (PA, Specialist, GHS, Inpatient)
- ・Long Service Award
- ・Variable bonus: Max3 months
- ・Company Activities- Team Building (based on sales revenue)
- Annual Dinner
- Sports Activities**Working Hour**:
9:00am ~ 6:00pm**Holiday**:
**Job Function**:
- Sales Engineer
- Sales(Corporate)
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