Customer Service Executive

3 weeks ago


Rawang, Malaysia FA STAR SDN BHD Full time

Relaying extensive product information to customers.
- Conducting surveys and writing reports based on customer feedback on products and services.
- Providing customers with clear instructions to resolve issues.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Generate sales leads
- Excellent in negotiation with leads
- Able to work with minimum supervision

**Job Types**: Full-time, Permanent

**Salary**: From RM2,000.00 per month

Schedule:

- Monday to Friday
- Weekend jobs

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 2 years (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

Ability to Commute:

- Rawang (required)

Ability to Relocate:

- Rawang: Relocate before starting work (required)



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