Customer Service Manager

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. WE ARE THE AUTHORIZED PROTON EDAR SERVICE CENTRE IN RAWANG Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as developing plans or delivering proposals. WE ARE THE AUTHORIZED PROTON EDAR...

Job OverviewEan Label Industry Sdn Bhd is seeking a highly motivated and customer-focused individual to join our team as a CUSTOMER SERVICE EXECUTIVE. This role involves providing exceptional service to our clients, ensuring their needs are met promptly and professionally.

1. Hiring, training, and managing employees 2. Preparing an annual operating budget 3. Keeping a record of accounts and financial information 4. Focusing on customer retention by building relationships 5. Managing and controlling costs 6. Keeping track of service and inventory records 7. Ordering parts and supplies as needed 8. Forecasting goals and...

Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Care Executive. In this role, you will be responsible for attending to customers' complaints and feedback, ensuring they are resolved professionally in compliance with company service standards.Key Responsibilities:Respond to customer inquiries and...

Job ResponsibilityResponding to customer inquiries and providing information about products, services, and company policies. This includes answering phone calls, emails, and live chats promptly and professionally.Assisting customers with resolving problems, complaints, or conflicts they may have.Maintaining a thorough understanding of the company's products...

Relaying extensive product information to customers. - Conducting surveys and writing reports based on customer feedback on products and services. - Providing customers with clear instructions to resolve issues. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Build...

Job OverviewAneka Jaringan Sdn Bhd is committed to delivering exceptional customer experiences. We seek a skilled Customer Service Associate - Store Operations to join our team.Main Duties:Prepare and manage critical documents, including quotations, invoices, and purchase orders.Monitor payments to ensure timely settlements.Support staff in managing leaves...

Prepare the quotation to customer - Follow up status of JKJ 127 certificate to customer - Raise the sales order & production order after receive the order - Follow up status progress of order receive - Arrange delivery to customer - Update sales report, quotation summary report, verbally enquiry report & name plate control report - Attend incoming call from...

Job DescriptionAs a Restaurant Operations Leader at A&W (Malaysia) Sdn Bhd, you will be responsible for overseeing the day-to-day operations of our restaurants. This includes managing staff, maintaining high standards of quality and service, and ensuring excellent customer experiences.To achieve this, you will need to possess strong leadership skills, with...

Customer Success Manager (Research & Thesis)Thrive Faculty Sdn Bhd is a dynamic Academic Writing & Consulting company committed to enhance the excellence of Master's and PhD students across Southeast Asia by 2025, and expanding to the wider Asian region by 2030. We are seeking an experienced and dynamic Customer Success Manager (Research & Thesis) to deliver...

About UsFitness First Malaysia operates as part of a large international fitness chain, boasting over 1 million members worldwide. In Malaysia, we manage 11 clubs catering to more than 36,000 members.We focus on delivering a unique 'boutique gym' experience to our customers while providing extensive support to our staff through training and career...

Workplace EnvironmentNine Oasis is a lively café that values its employees and strives to provide a positive and supportive work environment. As a Service Crew Cum Barista, you will be working in a fast-paced atmosphere where no two days are the same.Job RequirementsTo succeed in this role, you will need to possess excellent communication and interpersonal...

TutorHub is an Online Tuition company based in Rawang, Selangor since 2019. This year, we want to guide over 1,200 students year 4, 5 & 6 and we need you to help us stand out from the crowd. Hence, we are looking for a highly energetic **Customer Relation Executives**. We need someone who has a high passion for handling client, is highly creative, and is...

1. To perform administrative and clerical function 2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment 3. Prepare and provide Customer Service Analysis report: - a) Customer Focus Compliance Analysis b) 72 Hours callback c) Complaint...

Company Overview:Axcellence Consulting is a leading consulting firm that specializes in providing high-quality support services to our clients.Job Description:We are seeking an experienced Administrative Services Manager to join our team. In this role, you will be responsible for providing efficient logistics support to our overseas factory personnel during...

1. Responsible for serving, managing and retaining customer. 2. Ensure all customer cases are attended and delivered as promised. 3. Ensure monthly sales and Customer Satisfaction Index target are achieved. 4. Execute & implement any Job assignment & instruction given by Superior. **Job Types**: Full-time, Permanent Pay: RM2,000.00 - RM2,300.00 per...

Responsibilities: - Perform customer service duties i.e. answering the phone, scheduling service appointment and calling customers to inform them their vehicles are ready to pick up, explaining repairs to customers, advice customer on the maintenance packages and estimated price and etc. - Promote products and services confidently - Writing service orders...

Responsibilities: - Perform customer service duties i.e. answering the phone, scheduling service appointment and calling customers to inform them their vehicles are ready to pick up, explaining repairs to customers, advice customer on the maintenance packages and estimated price and etc. - Promote products and services confidently - Writing service orders...

TutorHub is an Online Tuition company based in Rawang, Selangor since 2019. This year, we want to guide over 1,200 students year 4, 5 & 6 and we need you to help us stand out from the crowd. Hence, we are looking for a highly energetic **Customer Relation Executives**. We need someone who has a high passion for handling client, is highly creative, and is...