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Manager, E-commerce

4 weeks ago

Kuala Lumpur, Malaysia Dindings Tyson Sdn Bhd Full time

**Company Description**
We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have also diversified its business from flour milling to the sale of raw materials and integrated poultry business. Its integrated poultry business includes the breeding and sale of day-old chicks, broiler and breeder farming, processing and sale of poultry products and feeds milling. With over 50 years of experience and workforce of over 2600 in Malaysia and Vietnam, as part of our expansion plans we are seeking the right talents to be part of our winning team.

Plan, implement and manage the development of all e-commerce strategies in alignment with company goals and objectives. Analyse industry trend (market, consumers and products), emerging technologies and best practices to continuously improve the online shopping experience.

**Responsibilities**:

- Plan, implement and manage the development of all e-commerce strategies in alignment with company goals and objectives. Analyse industry trends (market, consumers and products), emerging technologies and best practices to continuously improve the online shopping experience.
- Manage e-commerce platform covering content, digital marketing campaign, website performance, security and compliance to optimise users’ experience.
- Analyse competitive data provided from internal/ external platforms and recommend potential process improvements and cost-saving opportunities.
- Develop business relationships with e-Commerce key customers and partners/platforms to ensure strategic alignment and continuous customer satisfaction.
- Analyse sales statistics to identify insights to drive revenue and profitability. Assess effectiveness of all key metrics and monitor all e-commerce platform vendors’ service level to ensure optimal quality of services to customers.
- Develop and communicate key priorities of the e-commerce business (Channel, Customer, business development, path-to-purchase funnel, new opportunity, etc) to team members, leadership team and cross-functional partners.
- Collaborate with cross functional team and external parties to ensure alignment with e-commerce strategy. This includes demand planning, warehousing, logistics, IT, sales support and marketing.
- Perform any other task or assignment as directed by the management from time to time.

**Qualifications**
- Degree in Business, Marketing, Communications or related field.
- 6 - 8 years of working experiences in e-commerce field.

**Additional Information**
MFM is honored to receive the following awards:

- 2019 - Human Resources Asia Recruitment Awards 2019, Best Onboarding Experience (Bronze)
- HR Asia Best Companies to Work for in Asia for 6 consecutive years (2018 - 2023)
- HR Asia Most Caring Company Award for 4 consecutive years (2020 - 2023)
- HR Asia Diversity, Equity & Inclusion Award (2023)

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