Credit Control Analyst

6 months ago


Kuala Lumpur, Malaysia Marsh & McLennan Companies, Inc. Full time

Credit Control Analyst

**Company**:
MMC Corporate

**Description**:
**Credit Control Unit (CCU)**
- Monitor and manage accounts receivable, including reviewing invoices, tracking payments, and maintaining accurate records.
- Assess creditworthiness and analyze risk for new and existing clients, establishing appropriate credit limits.
- Collect overdue payments through proactive communication, negotiation, and, if necessary, engaging legal or collection agencies.

**Credit Control Analyst**

**What can you expect?**
- Be a part of a regional operational shared service center
- Interact diverse colleagues and stakeholders from various line of business within MMC

**What is in it for you?**
- Career Development and Training Opportunities
- Explore opportunities to work on regional and global projects
- Conducive Smart Office work environment

**We will count on you to**:

- Performing reconciliation of premiums, claims, commissions and fees, including tracking and resolving reconciliation discrepancies & monitoring status of queries with internal and external contacts.
- Review and prepare insurer /customer statement reconciliation while following-up to clear un-identified/un-reconciled items
- Track, monitor and resolving collection and payment specific queries while referring to the appropriate stakeholders (Finance, Ops, Brokers, Management) for query resolution.
- Investigate, discuss and resolve customer accounts/ Insurers/ Reinsurers issues and attend to queries raised by Country Finance, Broker or Underwriters related to outstanding collections.
- Preparing, distributing and/or presenting monthly or bi-monthly reports, including but not limited to DROs / Bad Debts reports including generating, reviewing and issuing account receivable and account payable statements.
- Assisting Team Leader / Line Manager to provide recommendations tied to analysis and assessment of credit risk and other ad hoc tasks/assignments
- Adhere to audit sampling guidelines / SOX and policies & procedures as per organization's standards and laid out SOPs
- To ensure timely delivery based on the agreed standard and productivity in order to meet SLA and Metrics on Accuracy, Productivity and TAT per agreed standards with internal/external stakeholders to ensure the smooth and efficient deliveries

**What you need to have**:

- A Degree holder in **Accounting, Finance or related fields**:

- Minimum of **2-3 years experience in Credit Control/ Credit Collections**

**What makes you stand out**:

- Experience supporting **shared service operations**:

- Previous working **experience in Insurance / Reinsurance**:

- Ability to systematically manage and retrieve data
- Strong analytical skills and detail-oriented to comprehend and summarize appropriate information
- Team player, able to work collaboratively with a wide variety of people with diverse viewpoints and background

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

Job ID R_273466


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