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Junior Clinical Application Specialist

1 month ago


Puchong, Malaysia Mediquip Mobile (M) Sdn Bhd Full time

**The Company**

Mediquip Mobile (M) Sdn Bhd, is one of the leading Urology Surgical Equipment Rental Provider with state-of-the-art Surgical Medical Equipment to Private Medical Centers or Hospitals.

List of Surgical Urology equipment: Holmium & KTP Laser, ESWL, MRI Fusion Biopsy System, Flexible URS, Ultrasound System and consumables.

Our Clients: Ramsay Medical Centers, KPJ Healthcare Hospital, Pantai & Gleneagles Hospital, Thomson Medical Center, Sri Kota Medical Centre, Prince Court Medical Centre and many more.

**JOB DESCRIPTION**

Job Title : Junior Clinical Applications Specialist

Superior : General Manager

Subordinates : NONE

**Job Summary (Purpose of the job)**

The Junior Clinical Applications Specialist (jCAS) oversees and is directly involved in operational matters of Medical Equipment rental to customers. He/She will manage and monitor MQM medical equipment rental/delivery schedules.

He/She must have good organization, coordinating skills and preferably be medical equipment savvy. He/She must ensure proper implementation of SOPs already in place and also formulate or improve on current systems to ensure smooth processes in rental deliveries.

The jCAS must be a very hands-on and team-orientated person who will work closely with the Operations Assistant to provide top notch service to customers. It will be necessary for the jCAS to travel with the operations team to customer sites and provide assistance and support and to trouble shoot.

The jCAS will also be accountable for MQM medical equipment and disposables inventory and liaise with vendors on any relevant matters.

**Specific Responsibilities**
- Manage MQM medical equipment rental processes - rental, delivery schedules
- Develop, manage and maintain a rental schedule online.
- Co-ordinate with customers on delivery schedules.
- Establish and manage MQM medical equipment/instruments inventory.
- Accompany team to and from customer’s site to provide support and to trouble shoot
- Responsible for equipment maintenance.
- Regular status checks of MQM medical equipment.
- Co-ordinate with vendors in the event of equipment malfunction.
- Trouble-shooting whenever necessary.

**Other**:

- Assisting in General Office Operational matters and tasks as and when assigned.

**Performance Standards To Be Achieved (Key Accountabilities)**
- Efficient time and schedule management - towards zero schedule clashes and customer complaints
- Timely and meticulous status checks on MQM medical equipment - towards zero malfunctions on site.
- Proper inventory control - towards zero equipment/instrument loss/misplacement.

Job SpecificationEducation Required
- Diploma, preferably in Science Stream or Medical Health

Experience/Knowledge Required
- At Least 1 year working experience.
- Excellent time management skills
- Technical/Medical Equipment savvy
- Good interpersonal and communication skills for both internal and external communication
- Ability to work independently
- PC literacy
- Possess a car and valid driving license
- Experience working in OT environment

Desirable traits
- Excellent Time Management
- Integrity
- Reliability and high sense of responsibility
- Positive working attitude
- Lots of initiative
- Systematic and methodical
- Meticulousness
- Presence of mind

Working Condition
- An uncomplicated and congenial working environment.
- Responsible employees will be accorded empowerment and trust in carrying out their duties.

Others Requirement
- Willingness to work early and extra-hours
- Willingness to travel outstation

**Salary**: RM1,800.00 - RM1,950.00 per month

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Bandar Puteri Puchong: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Excellent Time Management - Able to work early hours such as about 6am and work extra hours if needed

**Education**:

- Diploma/Advanced Diploma (required)

**Experience**:

- Working in Medical / Healthcare: 1 year (preferred)

License/Certification:

- Car Driving License (preferred)

Willingness to travel:

- 50% (preferred)

Application Deadline: 08/31/2023


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