Hotel Reception

**Requirements**: - Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to. - Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories - Fluency in the local language - extra language skills would be great, but not essential - Literate and...

**1. RESPONSIBILITIES** - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - To make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. The main purposes of the hotel reception area’s staff are to respond courteously to guests’ requests, play a part in the general running of the reception desk to...

Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for VIPmovement in the...

Welcome and greet guests. - Answer and direct incoming calls. - Inform guests of hotel rates and services. - Ensure proper room allocation. - Check-in and check-out guests. - Confirm relevant guest information. - Verify payment methods and imprint credit card authorizations. - Enforce hotel rules and policies and maintain a neat and orderly front desk and...

**Job description** Primarily responsible to ensure that Front Officeshifts are run efficiently, providing outstanding guestservice, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises andassign duty rosterfor F/O attendant, Concierge, Bell Counter, Guest Relationsand Business Centre. Responsible for...

**Position Title: Hotel Reception** **Job Overview**: As a Hotel Receptionist, you will be responsible for overseeing all aspects of the front desk operations to ensure exceptional guest service and satisfaction. You will manage a team of front desk agents, handle guest inquiries and concerns, coordinate with other hotel departments, and maintain accurate...

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers. Palace Hotel staff welfare is our priority, SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Rendering customer service by providing a clean and sanitary environment Maintain furnishing, fixtures, flooring and equipments accordingly to standard Adhering to all chemical usage guidelines The Majestic Hotel Kuala Lumpur includes the original Hotel Majestic which is documented as a national heritage site. This colonial structure was built in 1932 and...

The Guest Ambassador will be responsible to provide an excellent and consistent level of service to your customers, to contribute to the smooth and efficient running of the Reception within the Rooms Division. Welcome the guests and to assist them with hotel show around. Attentive and focused on providing efficient service and meaningful experiences to the...

The Front Office Manager has overall responsibility for **supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction**. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations. Job scope includes - Defining and implementing front desk...

Assist the Front Office Manager / Assistant Front Office Manager in the day-to-day operation of the hotel in maintaining all standards of guest service - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all...

welcome and greet guests - answer and direct incoming calls -inform guests of hotel rates and services -make and confirm reservations for guests -ensure proper room allocation -register and check guests in -confirm relevant guest information -verify guest's payment method -verify and imprint credit cards for authorization -issue room keys and direct guests...

Anticipate guest needs Ensure that have a complete knowledge of the hotel, surrounding services, facilities, local attractive etc Assists guest with tours, transportation arrangement, airlines confirmation, and any other reasonable service that we can provide to the guests Co-ordinate with the hotel limo operator for the airport inbound and outbound Have...

Provide friendly and efficient check-in and out service at Hotel Reception. - Providing efficient, friendly, and cordial service at the Hotel Front Desk. - Carry out the completion of the registration process by retrieving and inputting information into a computer system and confirming the guest's hotel reservation information. - Ensure that all hotel...

**Job description** - Ensure Tamu Hotel & Suites Service standards are consistently practiced by all team members. - Show recognition to regular customers. - Review daily all arrivals and departures and paying special attention to VIPs - Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of...

Responsibilities: - To check-in and check-out the guests effectively and in accordance with Front Office policies and standard operating procedures - To generate revenue by effectively converting Walk-in Customers into Stay-in Guests - To achieve the highest possible level of Guest Retention and Referral through excellent Guest Experience - To offer...