Front Office Assistant

6 months ago


Puchong, Malaysia MTREE HOTEL | PUCHONG Full time

Manage guest experience by ensuring the followings are provided;
- _a) Thoughtful and attentive service with relaxed efficiency._
- _b) Complete responsiveness to the desire of the hotel guests._
- _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._
- To report duty punctually, wearing hotel uniform and maintaining a high standard of personal appearance and hygiene at all times.
- Welcoming and receiving of guest arrivals, registering and maintaining the rapport with guest in a friendly and professional manner, cordially and with a pleasant smile.
- Register FIT / GIT guests promptly following hotel procedure (SOP) for registration, key handling, payment, messages handling and ensure that they are provided with all the necessary information.
- Ensure FIT / GIT guest registration forms have the accurate information.
- To attend and assist Reservation Department in creating room reservation into hotel system (PMS) during their absence.
- Ensure all guests’ requests and complaints must be well handled and followed up efficiently.
- Ensure that a sale attitude is adopted at all times to up sell products and services available in the hotel, and to maintain the awareness.
- Ensure guests are checked out efficiently with a full payment collected and to obtain feedback from guest for improvement.
- To keep lobby information board, flyers and reading materials are up to date.
- Ensure the cleanliness at working station including back office, reception counter, lobby, drop off area and luggage room are maintained at all times.
- Handle all incoming messages, parcels, envelopes and boxes properly with a proper recording, take a good care of them and distribute to respective person.
- Fully aware or hotel emergency procedures (SOP) and always be alert and be prepared at all times if any emergency situation arises.
- Be aware of surrounding areas, interesting places, hotel layout and facilities, operating hours and current promotions taking place, to facilitate guests with accurate information.
- To adhere with Front Office procedures (SOP) for all tasks specified at any one time.
- In general, perform any other duties that might be assigned by higher management.
- **Must be willing to work on shift especially night shift**.

**Job Types**: Full-time, New-Grad

**Salary**: RM1,700.00 - RM2,100.00 per month

**Benefits**:

- Free parking
- Meal provided

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Experience**:

- Front Office: 1 year (preferred)



  • Puchong, Malaysia Marriott International, Inc Full time

    **Job Number** 23155921 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Puchong, 1201 Tower 3 Puchong Financial Corporate Centre, Puchong, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in...


  • Puchong, Malaysia MTREE HOTEL | PUCHONG Full time

    Directly supervise all front office personnel and ensure proper completion of all front office duties - Ensure that the front desk provides a professional and friendly service for customers - Responsible for VIP movements in the hotel. - Directs and coordinates the activities of the front desk, reservations, guest services, concierge and telephone areas -...


  • Puchong, Malaysia MTREE HOTEL | PUCHONG Full time

    Manage guest experience by ensuring the followings are provided; - _a) Thoughtful and attentive service with relaxed efficiency._ - _b) Complete responsiveness to the desire of the hotel guests._ - _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ - To report duty punctually, wearing hotel uniform and maintaining a...

  • Front Office Assistant

    15 hours ago


    Puchong, Malaysia JPS HOLDINGS SDN BHD Full time

    Manage guest experience by ensuring the followings are provided; a) Thoughtful and attentive service with relaxed efficiency. b) Complete responsiveness to the desire of the hotel guests. c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP). -To report duty punctually, wearing hotel uniform and maintaining a high standard...

  • Front Office Assistant

    6 months ago


    Puchong, Malaysia MTREE HOTEL | PUCHONG Full time

    Manage guest experience by ensuring the followings are provided; - _a) Thoughtful and attentive service with relaxed efficiency._ - _b) Complete responsiveness to the desire of the hotel guests._ - _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ - To report duty punctually, wearing hotel uniform and maintaining a...


  • Puchong, Malaysia JPS HOLDINGS SDN BHD Full time

    List-ID: 94751335Today 02:05 **Job Description**: Manage guest experience by ensuring the followings are provided; a) Thoughtful and attentive service with relaxed efficiency. b) Complete responsiveness to the desire of the hotel guests. c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP). To report duty punctually,...


  • Puchong, Malaysia Digit Innovation Technologies Sdn Bhd Full time

    **Job Highlights**: - We will make yourself to be the best remunerated employee. - We aim to make our employee to be financially freedom by the age of 40. - We will support and train you to become management level. - To handle front desk reception and attend to all visitors’ enquiries - Prepare invoice and delivery orders, sales order, cash bill, etc. -...


  • Puchong, Malaysia Dr.Kyo Clinic Full time

    Job Scope: - Greeting and welcoming visitors, clients, and guests in a friendly and professional manner. - Managing incoming calls, directing them to the appropriate individuals or departments, and taking messages when necessary. - Providing information about the organization, its products, services, and policies to visitors and callers. - Handling...


  • Puchong, Malaysia MyChiroPlus Centre Full time

    Requirements - English & Bahasa Malaysia Speaking & writing skills required. - Able to read and write in Mandarin - Good interpersonal communication skills - Basic computer skills - High energy, dynamic and self-motivated - Passionate about customer service and interested in health care and wellness Responsibility Assist Doctor in handling patient's...

  • Front Desk Team Leader

    7 months ago


    Puchong, Malaysia Hilton Garden Inn Puchong Full time

    As the Front Desk Team Leader, you will be responsible for performing the following tasks to the highest standards: - Maintain high customer service focus by approaching your job with the customers always in mind. - Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and...


  • Puchong, Malaysia Smile and Seeds Hotel KL Full time

    we are looking for front desk assistant can work rotation shift and overtime the rest just can whatsapp our recruitment teams and send your resume to 0148477701 **Job Types**: Full-time, Permanent Pay: RM1,500.00 - RM3,525.83 per month Schedule: - Afternoon shift - Early shift - Evening shift - Night shift - Rotational shift


  • Puchong, Malaysia Dental Home Pavilion Bukit Jalil Full time

    _**Trainings will be provided. Fresh graduates are welcomed to apply. No prior experience needed.**_ - Wiling to travel to **PUCHONG BANDAR PUTERI **/ **BUKIT JALIL**: - Able to communicate in English and Malay / Mandarin. - Eager to learn, have a friendly personality and is easily approachable by others. - Willing to work on weekends and at night (Shifts),...

  • Office Assistant

    7 months ago


    Puchong, Malaysia Phison Electronics Corp. Full time

    【Job Responsibilities】 R&D affairs 1.Purchase requisition work 2.Payment processing 3.Inventory management 4.Asset Management 5.Seal use and contract process 6.Mailing management 7.Newcomer process - notification of newcomer location, equipment, and seat changes 8.R&D affairs support and maintaining stationery in public areas 9.Matters assigned...

  • Junior Programmer

    6 months ago


    Puchong, Malaysia PRO OFFICE TECHNOLOGY SDN BHD Full time

    **Responsibilities** - Discussing project aims with the client and development team. - Troubleshooting issues in the implementation and debug builds. - Working with front-end and back-end developers on projects. - Testing functionality for users and the backend. - Ensuring that integrations run smoothly. - Scaling projects based on client feedback. -...


  • Puchong, Malaysia At Ease Software Solution Sdn Bhd Full time

    Assist in formal business meetings with clients - Contribute ideas in business proposals, business development, approaches etc. - Prepare Documents before and after, that are related to meetings or any discussion - Word documents, or presentation slides, such as business proposals, quotations, invoices, etc - Book keeping of all official, financial and...


  • Puchong, Malaysia Radio Frequency Services (M) Sdn Bhd Full time

    SPM leavers and fresh graduate are encourage to apply. Salary still negotiable **REQUIREMENTS**: - Proficiency in Microsoft Office Suite - Hands-on experience with office equipment (e.g. fax machines and printers) - Professional attitude and appearance - Solid written and verbal communication skills - Ability to be resourceful and proactive when issues...

  • Admin Assistant

    6 months ago


    Puchong, Malaysia LT Sdn Bhd Full time

    **Admin Assistant** Job Descriptions: - Collect residence fees (Maintenance fee, overnight parking, rental, etc.,). - Daily closing account report (collection) - Filing of receipts and letters. - Pay attention to resident payments and complaints, and etc., (Front-desk cashier). - Clerical Receptionist duties include answering and directing incoming calls,...

  • Admin Assistant

    18 minutes ago


    Puchong, Malaysia AESTHETIC SKIN GROUP Full time

    **AESTHETIC SKIN GROUP **is specialized in skin treatments, face and nose reshaping, body slimming and wellness. We are the **MALAYSIA FIRST **and **LARGEST **institute using only **NATURAL AESTHETIC SOLUTIONS; **without surgery, implant, injection and medicine involve; and that what makes us **DIFFERENT **and **UNIQUE **from others. **ADMIN...

  • Technical Support

    7 months ago


    Puchong, Malaysia PRO OFFICE TECHNOLOGY SDN BHD Full time

    **TECHNICAL SUPPORT** **Responsibilities** - End-User Assistance: - Provide first-line support to end-users, assisting with basic hardware and software issues. - Hardware and Software Support: - Assist in the installation, configuration, and maintenance of computer systems and peripherals. - Learn to perform software installations, updates, and patches...

  • Front Office

    6 months ago


    Puchong, Malaysia DINASTI CITRA MANAGEMENT SDN BHD Full time

    Sun Inns Hotel, with more than 15 hotels in Klang valley and other strategic locations in Malaysia, is a brand belonging to the Sun Inns Group. Sun Inns Hotel is one of the largest, properly licensed and professionally run hotel group in Malaysia. The growth strategy of Sun Inns Group is to open more hotels in key cities in Malaysia through successful...