Corporate Sales Assistant
2 weeks ago
Attend to sales inquiries and concerns by phone, online or in person.
- Responding to client requests for proposals (RFPs) and any other follow up call questions.
- Prepare sales quotations, follow up with purchase orders and invoices.
- Providing excellent customer service and generate inbound sales.
- Responsible for all order processing including daily Flowers & Gifts orders, Season Orders and all entities.
- Assist and guide customers to place orders on our sales channels.
- Resolve any emerging problems that our customers might face in a timely manner and follow up closely to ensure resolution.
- Work closely with the production and operation team to ensure products and services rendered can achieve high customer satisfaction.
- Calling out on targeted list generated by sales lead to follow up on their needs and maintain a close rapport with them.
- Take the extra mile to engage and to deliver the best customer service to all of our customers.
- Maintain customer database and managing relationship with existing customers.
- Researching potential leads from business directories, web searches, or digital resources
- Qualifying leads from digital campaigns, conferences, references, trade shows, etc.
- Prepare and deliver appropriate presentations on product and services
- Closing sales and working with clients through the closing process to meet sales goals.
- Other ad hoc tasks as assigned by the manage
**Requirements**:
- Must be conversationally bilingual in excellent written & communication skills (both in Malay & English) in order to attend sales inquiries and concerns from customers by phone, electronically or in person.
- In-depth knowledge of the E-Commerce industry and its current events.
- Good team player with excellent communication and interpersonal skills
- Able to work in a fast-paced and multi-tasked environment.
- Required Skill(s): Positive, problem solving, enthusiasm, fast learner, strong in teamwork, able to adapt ad hoc request, willingness to learn new skills, easier to adapt to new working environment, energetic, innovative and able to work under pressure.
Pay: RM1,500.00 - RM1,800.00 per month
Schedule:
- Monday to Friday
- Weekend jobs
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales Coordinator: 1 year (preferred)
**Language**:
- English (preferred)
- Bahasa Melayu (preferred)
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