Livestream Operation Specialist

2 weeks ago


Puchong, Malaysia Synergy XYZ (M) Sdn. Bhd. Full time

**Pre-Production**

Attend product or services training provided by the client or team.

Provide product or services training and coaching to the Live Host.

Well acknowledged with the project direction, objectives and desired outcome.

Well educated with client products or services.

Well understand the selling point of the product or services.

Review, oversee and quality control all content and script created by the Live Host.

Review, oversee and quality control all the livestream project flow to ensure it is in accordance with the project requirement.

Prepare and arrange a Live Host working schedule.

Monitor to ensure livestream reminder or live event is set as per scheduled.

Work and communicate closely with the Live Host and Production team.

Attend ad-hoc jobs when assigned.

**Production**

Monitor and ensure Live Host set up the studio with all the equipment before the livestream.

Monitor and ensure the internet connection is stable at all times throughout the livestream period.

Monitor and ensure the livestream video is at high quality at all times.

Assist Live Host to deliver and manage live broadcasts through various online media platforms.

Assisting Live Host on each session rundown, promote and sell products or services according to the content and script.

Monitor, ensure and manage the livestream session and durations is on the right track.

Gather feedback from the audience during the livestream and notify Live Host to address all the questions or concerns effectively.

Operate channel management system during the livestream.

Forecast and manage product inventory

Ensure Live Host provides effective interactions between the audience and broadcasters during the live streaming.

Verbal interaction

Messages / text interaction (if necessary)

Assist Live Host on handling messages / text interaction.

Handle and manage any live stream situations that occur.

**Post-Production**

Prepare and deliver reports to Livestream Strategist after the livestream.

Sales report

Engagement report etc.

Provide finding and insight of the livestream performance.

Calculate the commission entitlement by each affiliate after the end of the livestream.

**Team Sourcing**

Involve and assist in sourcing for new Livestream Host and Affiliate Marketer.

Engage and liaise with shortlisted Livestream Host and Affiliate Marketer for project collaboration.

Livestream Host and Affiliate Marketer management.

**Salary**: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Parental leave

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Puchong: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have experience in managing Affiliate Marketing?
- How many years of experience in digital marketing/ advertising/ E-Commerce Enabler company?
- Do you have experience in handling TikTok shop and TikTok Live?
- Do you come out proposal to your client on Livestream Strategy?

**Experience**:

- Livestream: 2 years (preferred)


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