![IPNX NIGERIA LIMITED](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 days ago
Job Title: Japanese Speaking Customer Service Representative
Job Summary:
Key Responsibilities:
- Actively listen to customers, understand their concerns, and provide clear and accurate information to resolve issues effectively
- Follow standard operating procedures and troubleshoot basic technical problems related to products or services
- Maintain up-to-date knowledge of products, services, policies, and procedures to provide accurate information to customers
- Log customer interactions, document resolutions, and follow up as necessary to ensure customer satisfaction
- Meet established performance metrics related to call handling times, resolution rates, and customer satisfaction scores
- Escalate complex issues to appropriate teams or supervisors when necessary
Qualifications:
- Native or near-native fluency in Japanese (reading, writing, and speaking)
- Excellent verbal and written communication skills in Japanese
- Strong problem-solving and decision-making abilities
- Customer-oriented with a positive attitude and ability to remain calm under pressure
- Previous experience in a customer service role is preferred
Pay: RM1,513.52 - RM5,269.82 per month
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia Huntsman Full timeJob Description: Huntsman Global Business Services is now looking for a dynamic individual as a Customer Service Representative. Huntsman Performance Products (HPP) is looking for a Customer Service Representative to join our team in our newly set up Shared Service Office supporting our APAC customers. This individual is an important member of a team that...
-
Customer Service Representative
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ASTRO Holdings Behad Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our Commercial Support Unit. In this role, you will be responsible for providing exceptional customer service to commercial customers, ensuring their queries are resolved promptly and efficiently.As a Customer Service Representative, you will be the primary...
-
Customer Service Specialist
3 weeks ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full timeAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...
-
Customer Service Representative
3 weeks ago
Kuala Lumpur, Malaysia GOIP AULA LTD Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia GOIP AULA LTD Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia GOIP AULA LTD Full timeWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia U TURN SERVICE Full timeJob Responsibilities: - Assist on uploading item/product on Marketplace - Handle customers enquiries, requests - Undertake any other duties as-and-when assigned by the Management **REQUIREMENTS**: - Must possess minimum SPM - Experience in customer service roles is desirable. - Past working experience in contact/call center are encouraged to apply -...
-
Mps Services Customer Service Representative
3 weeks ago
Kuala Lumpur, Malaysia Schlumberger Full time**Customer Service Representative**: - Technology | Manufacturing**Mission**: - The Customer Service Representative is responsible for providing and maintaining updated information for customers.**Responsibilities**: - These responsibilities are activities that correspond to the metro stops and key processes.- Invoice Intercompany Customer - Process...
-
Customer Service Representative
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PichaEats (Picha Sdn Bhd) Full timeJob OverviewPichaEats (Picha Sdn Bhd) is seeking a highly motivated and results-driven Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients across various channels.
-
Customer Service Representative
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeCompany OverviewTalent Recruit represents our client, a leading health technology company specializing in medical benefits administration.Their team is dedicated to providing exceptional customer service and support.Job ResponsibilitiesAs a Customer Service Consultant, you will be responsible for:Attending to enquiries on various fronts, ensuring seamless...
-
Customer Service Representative
3 weeks ago
Kuala Lumpur, Malaysia GlobalBlue_IT Full timeThe Role Join our growing team as a Customer Service Representative and provide excellent support to customers across the Asia Pacific region. - Handle complaints and provide appropriate solutions. - Maintain quality and standards by following company guidelines and policies. Skills & Experience Required - Excellent and highly effective verbal and written...
-
Customer-service-representative
2 weeks ago
Kuala Lumpur, Malaysia Freelancing Full time**Responsibilities**: I am Hiring For a Customer Service Representative ( Chat Support ). Language: - English (Local) Location: - KL Sentral Timing: - Rotational Shifts 24*7 - Min 1-2 years of Customer Service Experience - Bachelor's Degree or Diploma with min 1 year of call center experience **Salary**: - Negotiable + Shift Allowance + KPI...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia Brandt Business Service Full time**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia Endless Cafe Full time**This is a long term position** **Overview** We are currently seeking a highly motivated and customer oriented individual to join our team as a Customer Service Representative army Surplus store offering military gears and apparel in Canada, USA and Dubai. In this role, you will be the main point of contact for our customers, ensuring their inquiries and...
-
Customer Service Representative
1 week ago
Kuala Lumpur, Malaysia Gratitude India Full time**Customer Service Executive** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia growthfn Full time**Customer Service Representative** **Key Responsibilities**: - Maintaining a positive, empathetic, and professional attitude toward customers always. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can...
-
Customer Service Representative
2 weeks ago
Kuala Lumpur, Malaysia growthfn Full time**Customer service representative duties**: - Open and maintain customer accounts by recording account information - Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure...
-
Telemarketer / Customer Service
3 weeks ago
Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time**Responsibilities**: - RM500 - to - RM5000Benefits
-
Customer Service Representative
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia University of Southampton Malaysia (USMC Sdn Bhd) Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the University of Southampton Malaysia.As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers through various communication channels. Your primary focus will be on handling calls,...