Technical Support
6 months ago
**Job Description:
- **
- Manage bulk material handling projects from conception to completion
- Prepare and deliver technical presentations to new and existing customers
- Providing an initial response to customer incidents, perfoming initial remote investigation and analysis of the incident and responding to customers with resolution if determinable at that time.
- Pro-actively monitoring the outstanding incidents reported by the customers, basing on service level agreements, updating, reporting and closure of incidents.
- To technically promote company’s product and services and to develop new customer base
- To assist in planning, developing and implementing sales strategies to meet overall objectives of the business unit
**Job Requirement:
- **
- Has a degree/master in mechanical/ chemical/ industrial engineering background or related disciplines
- Preferably with experience in process industries, bulk material handling, packaging, plastics related industries.
- Good in mechanical, automation & electrical fundamentals
- Able to work independently with less supervision
- Willing to travel
- Capable to handle multi-tasking
- Good communication skill
- Proactive and hands-on personnel
**Job Types**: Full-time, Permanent
Pay: From RM4,000.00 per month
**Benefits**:
- Free parking
- Health insurance
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
-
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