IT Application Support- ERP
3 weeks ago
Urgently Hiring
**Responsibilities**:
- Ability to explain complex ideas to those with limited IT and systems knowledge
- **Must know ERP system and accounting software/ system**:
- Strong analytical skill.
- Providing technical support to end users
- Assisting with systems integrations
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Managing coordination remotely or on site where required
- Delivering regular and customized training
- Preparing maintenance plans and upgrading schedules for the organization’s systems
- Developing reports for teams across the business.
**Requirements**:
- Ability to explain complex ideas to those with limited IT and systems knowledge
- Exposure in ERP system and Accounting will be an added advantage.
- Strong analytical skill.
- Self-motivated, pro-active, resourceful and able to work independently with minimum supervision.
- Conversant in written and verbal English.
- Listening ability and patience
- Applicants must be willing to work in Klang/West Port and can travel to outstation if required.
**Benefits**:
- Parental leave
Schedule:
- Day shift
**Experience**:
- ERP systems: 1 year (preferred)
- SAP ERP: 1 year (preferred)
- Accounting software: 1 year (preferred)
- SQL: 1 year (preferred)
- INFOSYS: 1 year (preferred)
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