Application Support

2 weeks ago


Klang, Malaysia MSP HITECT (M) SDN BHD Full time

**Responsibilities**:

- Providing technical support to end users
- Assisting with systems integrations
- Managing ticketed query systems and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures
- Identifying and resolving technical issues
- Managing coordination remotely or on site where required
- Delivering regular and customized training
- Preparing maintenance plans and upgrading schedules for the organization’s systems
- Developing reports for teams across the business

**Requirements**:

- Ability to explain complex ideas to those with limited IT and systems knowledge
- Exposure in ERP system and Accounting will be an added advantage
- Strong analytical skill
- Self-motivated, pro-active, resourceful and able to work independently with minimum supervision.
- Conversant in written and verbal English
- Listening ability and patience
- Applicants must be willing to work in Klang/West Port and can travel to outstation if required.

**Job Type**: Permanent

**Salary**: Up to RM5,000.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Klang Town: Reliably commute or planning to relocate before starting work (required)



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