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Risk Operations Specialist
4 weeks ago
Position **:Risk Analyst - English speaker**
Operation Schedule **:24/7 Rotational Shift**
Working Location **:KL Sentral**
Salary**:up to RM 4000 (Basic) + Language Allowance + Night Shift Allowance**
**Responsibilities**:
- Review appeal cases received from the business line and customers to determine if users can be removed from the blacklist. Cases with supporting proof documents will be sent through the CMS system for analysis.
- Conduct post-manual review of completed transactions flagged as high-risk, considering factors such as the source of the case (e.g., model, blacklist backtrack) to assess potential fraud.
**Requirements**:
- Degree or above
- Minimum 6 months with relevant experience in fraud review and analysis
- Applicants are expected to understand payment chain which includes CCDC, PAYPAL, E-wallet and etc
- Applicants are expected to understand fraud trend and fraud chargeback also experience of handling such scenario.
- Notice period must be either Immediate Joiner / 1 Month Notice Only
- Knowledge in e-payment/e-wallet
**Salary**: Up to RM4,000.00 per month
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend jobs
Application Question(s):
- Are you a Malaysian ?
- What is your notice period ?
- Have you completed the following level of education: Bachelors & Above ?
- Are you able to work on Rotational Night Shifts ?
- How many years of Risk Analyst working experience do you possess ?
- Please rate your English proficiency from 1-10 ?
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