Student Aid Executive
1 week ago
**PTPTN Application Management**:
**Financial Operations Management**:
1. Supervise and coordinate daily operations related to student financial accounts, including billing, collections, and refunds.
2. Oversee the processing of student payments, ensuring accuracy and timeliness.
3. Monitor student account balances and follow up on delinquent accounts in accordance with institutional policies.
**Financial Aid Disbursement**:
1. Collaborate with the financial aid office to coordinate the timely disbursement of financial aid funds, including PTPTN loans, to student accounts.
2. Ensure compliance with PTPTN guidelines and regulations governing the disbursement of student loans.
3. Verify student eligibility and enrolment status for PTPTN disbursements in coordination with academic departments.
**Customer Service**:
1. Provide responsive and courteous customer service to students, parents, and other stakeholders regarding financial matters, including PTPTN loans.
3. Assist students in understanding their financial obligations and available resources for funding their education.
**Policy Development and Compliance**:
2. Ensure adherence to institutional policies and compliance with PTPTN regulations in all financial transactions and communications.
**Reporting and Analysis**:
2. Provide recommendations for process improvements and strategies to enhance the efficiency and effectiveness of PTPTN loan management.
**Job Types**: Full-time, Permanent
Pay: RM2,000.00 - RM3,500.00 per month
**Benefits**:
- Professional development
**Experience**:
- PTPTN handling: 1 year (required)
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