Health Representative

4 weeks ago

Kuala Lumpur, Malaysia Pfizer Full time

The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will help elevate Health Care Professionals’ patient care. The role is consultative; spanning Pfizer’s entire resource and product portfolio for their customer base and one that will result in long standing and truly valued relationships with customers. The Heath Representative will draw on healthcare knowledge and understanding of the health and pharmaceutical industry, as well as Pfizer and the product portfolio, so that customers achieve the solutions they need.- The Health Representative should be proficient at planning and executing an effective relationship strategy and building/ maintaining effective, long-term business relationships with assigned territory customers. The Health Representative identifies and prioritises Pfizer opportunities through understanding customers’ business and strategic imperatives. The Health Representative is responsible for developing and executing an effective sales planning for Channel and HCPs.- ROLE RESPONSIBILITIES- In order of importance, indicate the primary responsibilities critical to the performance of the role. It is recommended not to list actual tasks but focus on 5-8 essential responsibilities that highlight accountability and level of judgment required.- Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies by customer to maximize overall effectiveness and impact. Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
- Effectively builds rapport and relationships with customers across virtual and F2F environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva Engage, Zoom, WebEx, Microsoft Office) as well as adapts quickly to new/beta tools (e.g., digital triage app) for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
- Compliantly engage key customers to grow business and drive product demand by proactively providing education that, in colleague’s judgment, best meet HCP and patients’ needs
- Develops and delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages customer priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
- Maintain an in-depth of market knowledge, products and disease states that enable meaningful dialogue with key stakeholders to build credibility and add value when calling on providers.
- Deliver relevant, targeted messaging compliantly utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and proactively provide insights for the development of new and innovative approved product messaging and resources.
- Responsible for strategic deployment of Pfizer resources to support HCP (e.g. patient education, adherence resources); work effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Medical) and technical solutions (e.g., content recommendation RTE) into call planning; collaborate effectively with other Customer-Facing (CF) colleagues
- Present contract terms where appropriate, proactively answer on-label questions; proactively introduce customers to future state Pfizer Pro with access to appropriate targeted content.
- Collaborate effectively and compliantly with cross-functional colleagues, including Medical, Market Access, Marketing to address customer inquiries and advance Pfizer objectives. Able to connect rapidly with appropriate SMEs to address customer inquiries.
- Effectively use calendaring tools, leadership goals, and personal insights to address customer priorities calls effectively; and bring insights from customer surveys to leadership to improve model.
- QUALIFICATIONS- Indicate qualifications that are job related, consistent with business necessity and necessary for the performance of an essential function of this role including: education/licenses/certifications, relevant experience (where legally permissible), technical and/or other job-related skills.- Bachelor’s Degree, preferred Science and Health background
- Minimum 2 years of previous sales experience is preferred
- H

  • Health Representative Manager

    4 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    This role will report into the Category Lead and will work with customer-facing and cross function team across the organization. The Health Representative - Manager (HR- M) will be responsible for the supervision and leadership of Health Representatives within the area assigned, sales performance of the business portfolio of products, and business knowledge...

  • Health Representative

    3 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

  • Health Representative

    3 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

  • Health Representative-vaccine

    4 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

  • Health Representatives

    2 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    Job Title _: Health Representative - Locations _: Malaysia - Klang Valley - Role Description_ This position reports to the Health Representative Manager. As Health Representative, they should be highly enthusiastic and possess excellent communication skills to manage a designated territory to promote Pfizer's products to doctors and customers. -...

  • Health Representative Manager

    2 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    The HRM is responsible for supervising operations of the assigned territory to include hiring, live coaching, virtual coaching, representative development, performance management, and the assigned customer accounts, managing a team of Health Representatives. - Develops and implements strategic business plan for assigned territory, and overall responsibility...

  • Health Representative

    2 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

  • Health Representative

    3 days ago

    Kuala Lumpur, Malaysia Pfizer Full time

    ROLE SUMMARY The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a medicine, vaccine and innovative digital service...

  • Health Representative

    3 weeks ago

    Kuala Lumpur, Malaysia Pfizer Full time

    The Pfizer Health Representative will be the central contact in connecting customers within their accounts to therapies that advance wellness, prevention, treatments, and cures to the most feared diseases of our time. Central to the Health Representative’s role will be the introduction of a new & promoted medicines and innovative digital service that will...

  • Nutritionist Sales Representative

    4 weeks ago

    Kuala Lumpur, Malaysia MHP-MIRACLE HEALTH PRODUCTS SDN BHD Full time

    **About Us**:MHP-Miracle Health Products Sdn Bhd is a leading health and wellness company dedicated to providing high-quality nutritional products. We are seeking a dynamic and self-motivated individual to join our team as a Nutritionist cum Sales Representative. **Role Overview**:As a Nutritionist cum Sales Representative, you will play a vital role in...

  • Telemarketing Representative

    3 weeks ago

    Kuala Lumpur, Malaysia Lunix Health Sdn Bhd Full time

    **About the Role.** This role required providing truly customer centric service and market leading consultative solutions is incorporated in LUNIX HEALTH SDN BHD. Hence it is imperative that this job role provides support in terms of effectively managing the expectations of clients to improve customer satisfaction and retention as well as drive vealth.me's...

  • Customer Service Representative

    3 weeks ago

    Kuala Lumpur, Malaysia USANA Health Sciences Full time

    **What You Will Do as a USANA Customer Service Representative** - Responding promptly to customer inquiries - Acknowledging and resolving customer complaints - Handling inbound call center and walk-in customers - Ensure customer satisfaction and provide professional customer support - Perform other duties pertaining to the job requirements **Background and...

  • Customer Service Representative

    2 weeks ago

    Kuala Lumpur, Malaysia USANA Health Sciences Full time

    **Who We Are Looking For** **What You Will Do as a USANA Customer Representative** **_ Essential_** - Responding promptly to customer inquiries. - Acknowledging and resolving customer complaints. - Handling inbound call center and walk-in customers. - Ensure customer satisfaction and provide professional customer support. - Perform other duties pertaining...

  • Wellness Telemarketing Representative

    2 weeks ago

    Kuala Lumpur, Malaysia Lunix Health Sdn Bhd Full time

    **About the Role.** This role required providing truly customer centric service and market leading consultative solutions is incorporated in LUNIX HEALTH SDN BHD. Hence it is imperative that this job role provides support in terms of effectively managing the expectations of clients to improve customer satisfaction and retention as well as drive vealth.me's...

  • Medical Scientific Representative

    2 weeks ago

    Kuala Lumpur, Malaysia Pathomics Health Full time

    **Overview**: We are urgently seeking a highly motivated and experienced Medical Scientific Representative to join our team in Kuala Lumpur, Malaysia. This role focuses on promoting molecular diagnostics tests in oncology and developing relationships with healthcare professionals and key stakeholders. This is a critical position that contributes to achieving...

  • Sales Medical Representatives

    4 weeks ago

    Kuala Lumpur, Malaysia Zebs Health Innovations Full time

    **Job Descriptions**: - Providing monthly sales forecasts, meeting sales budgets and case attendance for the assigned product portfolio - Building up new account coverage to further strengthen the current positioning of the company, building and sustaining a strong network base with customers to have a consistent sales growth. - Payment collection from the...

  • Medical Sales Representative

    7 days ago

    Kuala Lumpur, Malaysia Zebs Health Innovations Full time

    **Job Descriptions**: - Providing monthly sales forecasts, meeting sales budgets and case attendance for the assigned product portfolio - Building up new account coverage to further strengthen the current positioning of the company, building and sustaining a strong network base with customers to have a consistent sales growth. - Payment collection from the...

  • Public Health Expert

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia WHO - World Health Organization Full time

    Scope of WorkThis consultancy aims to support the WHO Representative Office in addressing country-specific and regional priorities related to violence and injury prevention. The scope of work includes:Providing technical support to the MOH and other partners in achieving the following outputs:Output 1: Strengthen the capacity of key stakeholders in Malaysia...

  • Public Health Executive

    3 weeks ago

    Kuala Lumpur, Malaysia National Cancer Society of Malaysia Full time

    Obtain a varied and rich experience in public health, including carrying out community health programmes, running advocacy campaigns, developing research in health policy, managing international-level health projects, and authoring health publications. **Responsibilities**: - Organise and implement nationwide cancer and non-communicable disease (NCD)...

  • Sales and Marketing Representative

    7 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DSWISS SDN. BHD. Full time

    Job SummaryWe are looking for a Sales and Marketing Representative to join our team. The successful candidate will be responsible for promoting our health supplement products to customers and identifying new business opportunities.The ideal candidate will have excellent communication and presentation skills, with at least 2 years of experience in sales or...