Customer Service Call Agent

Job Brief: - The SWAT team functions as a one-stop team to handle all escalated complaint cases that require manager call back. These cases originate from either buyer or seller complaints. - Agents in the SWAT team are required to handle high risk cases daily and are required to fully complete handling all cases assigned to them on daily basis. - To...

**Customer Service Agent** - Full Time position - Training is provided - Basic Salary from RM2300- RM2,500 ( based on highest education level and relevant working experience) - Contract: 12-months (renewable for another 1 year depends on performance) - Fixed attendance allowance: RM 200 - Working Location : Bangsar South, Kuala Lumpur - Working days: 5 days...

As a Hotel Call Handling Agent, you will be the first point of contact for guests and external inquiries via phone. Your primary responsibility is to ensure excellent customer service by efficiently handling calls, providing information, and addressing guest inquiries. **Responsibilities**: - Answer incoming calls promptly and professionally, representing...

As a Customer Service Executive, you will be act as liaison, provide product and service information ,resolve any emerging problems to customers. You will play an important role in: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and raising issue related to the company products. - Handle project's...

**Benefits**: - Monthly attendance allowance RM200 - Monthly performance incentives - Annual Bonus - Training will be provided - 6 off days per month - Uniform provided - Off on certain festival days **Job description**: - Handles Front Desk Operations such as handling customer arrivals registration, departures, and walk-in request. - Responding promptly...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Description**: - To make outbound call & promote Cancer Plan product & Personal Accident - Perform prospecting and cold calls to engage with potential customers for sales - Participate in sales and marketing events to acquire new customers - Establish business relationships with customers to strengthen rapport for up selling...

**Job Brief**: **Responsibilities**: - Setting realistic expectations, resolving fulfilment-related problems and providing support to the customer, ensuring a high level of satisfaction. - Primarily handle inquiries via various channels & platforms about orders, payments, shipping, vouchers, etc. from both seller and buyer through native channels or...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**Looking for Customer Service cum Office Administration for a Fintech company. Introducing a contemporary concept in the world of Finance - Incredibit. We pride ourselves as a novel platform and a unique FinTech hub in Malaysia. Incredibit introduces Fintech's newest financial concept. Our API is not only ready to use for any form of business sector, but to...

**The Customer Services Representative** - Exercises judgment and discretion when serving as primary touch point for escalated customer service issues and vendor communication - Strives to leave the customer with a positive customer experience after every contact - Provides accurate and timely information regarding requests. - Provides services as per...

**Job Requirement**: Fresh graduates are encouraged to apply. 1. Ability to work in shift: Shift consists of 9 working hours and includes of 1-hour for rest. 2. Communication: Fluent in English & Malay, the ability to communicate in Mandarin is added advantage 3. Strong communication skills: The ability to communicate clearly, confidently, and effectively...

Responsibilities: - Supervise and provide support onto company’s operations to ensure it’s consistent with the company’s philosophy, mission, and goals. - Maintain an effective inventory system for and monitor office supplies, materials, and equipment, as well as the purchasing of the items following company’s procedures and regulations. - Develop...

General - Major responsibility on Corporate business segment and others as assigned. - Set up appropriate filling system of existing and potential accounts, keep up to date and properly categorized. - Maintain prompt response to all enquiries or correspondence from customers and prospects. - Assure the proper handling, use and maintenance of office equipment...

Serve as the contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both. - Review the market segmentation, and customer journey, determine how it is supported, and use a consultative approach to help clients overcome issues and achieve their goals. - Facilitate...

**HOW YOU WILL MAKE AN IMPACT** - Work together with the recruitment team on building the Telesales Team. - Manage large team responsible for generating sales leads, through business sales calls to prospect customers. - Responsible for your team to proactively establish lists of potential customers and qualify sales leads through calls. - Responsible for...

Hi We are hiring 2 position which is **Claim Executive and Adjuster, **feel free to approach if you are interested! Job description **Claim理赔** - Participate efficiently in processing the flow of claims, inform superior about claims lacking clarify and possible ways of optimizing the process. - Handle claims complaints in accordance with the Company's...

Leverages technology to establish and strengthen relationships with prospects, leads and customers. Joins forces with marketing to create a dynamic multichannel approach. Closes sales remotely without meeting clients. Has the drive to succeed and outright competitive. Does that sound like you? If yes, we want you! **Job Duties**: - Manage all inbound leads...

**Responsibilities**: - Build relationship with corporate customers by making cold calls. - Creatively self-generate leads and qualify prospects. - Seek new sales through existing customers. - Diligently working to achieve personal sales target. **Job Requirements**: - Strong phone presence and experience making dozens of calls daily - Proactive,...

Collect debts in accordance to credit facility granted or as officially agreed with customers. - Maintain good quality AR and prevent potential bad debts by taking pro-active and prompt actions to recover debts by resolving disputes, reconcile customer accounts and clear hanging balances. - To reconcile our accounts receivable with customer's accounts in...