Intern Hotel Management

Guest Check-in and Check-out: Welcome guests upon arrival, process their check-in by collecting necessary information, issuing room keys, and providing relevant hotel information. During check-out, handle payment settlements and bid farewell to guests. - Guest Assistance: Be the first point of contact for guest inquiries, requests, and concerns. Provide...

Checking guests in and out. - Receiving and managing reservations made online and telephonically. - Verifying guests' payment methods during check-in. - Assigning rooms to guests and informing them of any specials offered by the hotel. - Providing guests with information about the hotel. - Keeping abreast of attractions that may be of interest to guests. -...

**Requirements** - Fresh graduate are encourage to apply. - Literate computer. - Proficient in English, fluency in another language would be advantageous. - Excellent hands-on skills with eye for details - Ability to work independently. - Positive attitude and responsible character. - Pleasant personality with focus on excellence in customer service. - Prior...

Greet guests warmly and assist them with check-in and check-out procedures.Handle guest inquiries and provide information about hotel facilities, services, and local attractions.Process reservations, cancellations, and modifications accurately and efficiently.Ensure the front desk area is clean, organized, and presentable at all times.Manage guest accounts...

Responsible for the overall Hotel Operations. - Monitor trends for competition in the marketplace. - Dealing with customer complaints and comments. - Develop alternative revenue streams to maximize sales by initiating new ideas for product development and identify new business opportunities. - Any other matters relating to hotel sales and marketing. - Is...

Greet guests warmly and assist them with check-in and check-out procedures.Handle guest inquiries and provide information about hotel facilities, services, and local attractions.Process reservations, cancellations, and modifications accurately and efficiently.Ensure the front desk area is clean, organized, and presentable at all times.Manage guest accounts...

**Overall Responsibility**: Providing exceptional customer service, managing reservations, handling administrative tasks, ensuring guest satisfaction. **Key Areas of Responsibility**: - Greet guests warmly and assist them with check-in and check-out procedures. - Handle guest inquiries and provide information about hotel facilities, services, and local...

Mencuci dan membersihkan bilik penginapan hotel dan bilik mandi seperti yang telah ditentukan oleh pihak pengurusan. AUSTIN HEIGHTS GROUP OF COMPANIES - We are a integrated group of companies whose businesses include property development, education and hospitality. In line with our aggression expansion, we invite highly motivated and qualified individuals to...

1) Assist hotel guest in check in and check out issue 2) Hotel Front office assist AUSTIN HEIGHTS GROUP OF COMPANIES - We are a integrated group of companies whose businesses include property development, education and hospitality. In line with our aggression expansion, we invite highly motivated and qualified individuals to assume the following position....

1. Concerning with supervision and monitor the work of the room attendants assigned to the floors according to the standard set by Management. 2. To assist the Housekeeper in the daily operational and administrative duties of the Housekeeping and daily room inspections. 3. To assist in job training, counseling and direct all Housekeeping team members...

1. Responsible for overall administration and operation of the Conference & Banquet department. 2. The ability to hire, train, motivates, discipline, direct and supervise the work of the employees in the Banquet Department. 3. The ability to coordinate and insure the needs of the Catering department with the managers of interrelated departments. Hilton is...

**Responsibilities**: - Provide friendly and efficient check in and out service at Hotel Reception. - Providing efficient, friendly and cordial service at the Hotel front desk. - Carry out completion of registration process by retrieving and inputting information into computer system and confirming the guest's Hotel reservation information. - To take on a...

**Responsibilities**: - To submit weekly / monthly report detailing all sales activities with competitors’ survey. - To co-ordinate with relevant supporting departments all pertinent and special arrangements regarding each event. - To be responsible for updating monthly / yearly room nights production figures for all supporters. - Entertaining specific...

**JOB DESCRIPTION** JOB TITLE : FRONT OFFICE ASSISTANT REPORTS TO : DUTY MANAGER / ASSISTANT FRONT OFFICE MANAGER **REQUIREMENT** - Minimum SPM or Diploma in Tourism Management. - Excellent communications skill for both written and verbal. Multiple language skills are preferred. - Able to work under pressure. - Self-starter, results oriented and also a...

**JOB DESCRIPTION** JOB TITLE : DUTY MANAGER REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - At least 3 year(s) of working experience in the related field is required for this position - Versatile in Bahasa and English (verbal and written) - Familiar with OPERA system - Services oriented, have a sense or urgency and task accomplisher - Good...

**JOB DESCRIPTION** JOB TITLE : DUTY MANAGER REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - At least 3 year(s) of working experience in the related field is required for this position - Versatile in Bahasa and English (verbal and written) - Familiar with OPERA system - Services oriented, have a sense or urgency and task accomplisher - Good...

"1. Answering the phone and using the computer and PABX system. 2. Deal efficiently and courteously with all customers’ complaints and all customers’ requests 3. Ensuring that all communications relating to the hotel, external and internal, are actioned in a timely and efficient manner. " Hilton is the leading global hospitality company, spanning the...

**JOB DESCRIPTION** JOB TITLE : TELEPHONE OPERATOR REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - Minimum SPM / O level - Excellent communications skill for both written and verbal. Multiple language skills are preferred (Able to communicate in Bahasa & English) - Able to work under pressure. - Self-starter, results oriented and also a team player. -...

Manage F&B operations, including menu planning and designing sales promotions plan, to meet revenue targets. - Maintain high customer service standards both internally and outside. - Proactively address customers’ needs and concerns. - Manage F&B staff, including recruitment, training, and appraisal. - Establish targets, KPIs, timetables, rules, and...

To plan and review Recreation Department organizational structure to achieve maximum staff utilization and productivity. - To ensure that the duties and responsibilities of all subordinates staff are properly defined and that each staff is kept aware of their job responsibilities. - To hire, train, lead and develop staff within the Recreation Department. -...