Exec, Business Development

4 weeks ago

Petaling Jaya, Malaysia Standard Chartered Full time

**Job***: Retail Banking

**Primary Location***: Asia-Malaysia-Petaling Jaya

**Schedule***: Full-time

**Employee Status***: Permanent

**Posting Date***: 01/Aug/2023, 8:24:58 PM

**Unposting Date***: Ongoing

**Role Responsibilities**

**JOB SUMMARY**

**Define key responsibilities** **to reflect the duties and responsibilities of this role.**
- Focusing on target market segmentation in relation to booking of assets.
- To achieve agreed sales targets by acquiring new business via selling Commercial Mortgages product directly to new customers, through identifying of financial solutions that meet customers’ needs.
- To achieve allocated individual targets and supporting team/units’ objective

**RESPONSIBILITIES**

**Strategy**
- Drive the right sales culture and attitude
- To ensure sales planning and strategy are put in place throughout the year to achieve total revenue goal and targets.
- Drive, & motivate to effectively manage respective individual sales to achieve planned sales activities and targets.
- Manage client experience.

**Business**
- Deliver budgeted sales target and increase sales productivity
- Segment focus, customer focus needs-based selling
- Deepen customer relationship penetration through multi-product selling or bundles around anchor product
- Drive and monitor sales strategies, create sales opportunities, evaluate effectiveness

**Processes**
- Operational quality - manage sales controllable error, rejection, approval rate, TAT etc.
- Continuous sales improvement effort, through active engagement with Product, Credit & Operations.
- To ensure risks and issues identified are resolved in an appropriate and timely manner.

**People & Talent** **
- Engage every team member and build strong team work
- Effective performance / scorecard / vintage mix management within budget, discipline in performance management
- Identify and groom potential sales executive
- Upgrade sales management skill constantly

**Risk Management**
- Ensure CDD / AML & TCF diligence and adherence to operational risk controls and procedures in day-to-day Regional Sales teams management
- Discipline in HR and training related matters, Operational Risk Standards
- Zero tolerance of risk and compliance breaches
- Adhere to all policies, guidelines and procedures, comply with local regulatory requirements, reflect best practices
- Being measured against Governance and Operational Risk review result of the regional team
- Achieve satisfactory audit rating, ensure no adverse findings in internal / external audit, governance and compliance review
- To comply with all applicable money laundering prevention procedures

**Governance** **
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.

**Regulatory & Business Conduct** **
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

**Key stakeholders**
- Internal - Product, Segments, Governance, RB, GBS, Collection, CDD, Credit & Risk.
- External - Clients.

**QUALIFICATIONS**

**TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS**
- Sales Communication Skill

**About Standard Chartered**

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to _drive commerce and prosperity through our unique diversity_, together with our brand promise, to be _here for good_ are achieved by how we each live our _valued behaviours_. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
**Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

**Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

**Be better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and s

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