Customer Consultants @ Jln Kuching

3 weeks ago

Mont Kiara, Malaysia Polymorph Recruitment Full time

Responsibilities:

- Respond to customers inquiries
- Proactively engage with potential customers to promote tuition services
- Assist with admin task such scheduling class, manage students records and database.

Qualifications and Skills:

- Foundation/Diploma and above
- Proven experience in customer service and sales roles, preferably in an educational or online service setting.
- Excellent communication skills, both written and verbal, in English and Bahasa Malaysia (BM), with a friendly and professional demeanor.
- Strong problem-solving abilities and the ability to handle customer complaints with empathy and efficiency.
- Proficient in using Google Docs and Google Sheets to manage customer records, sales data, and administrative tasks.
- Familiarity with online learning platforms such as Zoom and basic technical troubleshooting is desirable.
- Must have own laptop and reliable transportation for occasional in-person meetings or events.
- Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.

**Job Types**: Full-time, Permanent

**Salary**: Up to RM3,300.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday
- Rotational shift
- Weekend jobs

Ability to commute/relocate:

- Mont Kiara: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

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