Executive, Customer Services

**Job Description岗位职责：** - 负责客户在线咨询答疑，针对客户咨询需求，提供有效解答 - 与有关部门保持良好的沟通与合作 - 在客户服务和准确信息方面超越客户的期望。 - 团队合作以实现所需的 KPI 元素和 SLA **入职要求：** -...

Company Overview R-logic is a Singapore based company established in 1999 with operational presences in Singapore, China, India, Malaysia and Indonesia. R-logic provides a full range of customer care services covering all aspects reverse logistics solutions from front end customer services to back end operations to global MNCs. Our product of services covers...

1. To ensure operational adequacy at the check-in counter or at the gate. 2 Prepare a flight for check-in or gate duties. 3 Process passenger and baggage in accordance to set procedures and airline requirement. 4 Prepare and control airline documentation. 5 Manage passenger load and process flow. 6 Communicate necessary information to passenger and...

**Customer Service Support (Junior/ Entry level)** **Great career development with international fulfillment company** **Responsible**: - Initiate outbound calls to existing sellers to confirm orders. - Provide exceptional customer service by addressing seller inquiries and concerns. - Ensure adequacy of sales-related resources or materials. Inform clients...

Be responsible to support day-to-day operations in warehouse. - Plan and coordinate with customer service teams to ensure timely operations (shipments clearance and delivery) execution. - To ensure all inventory transaction are completed within the timeline and maintain stock accuracy. - Following up on outstanding payments and answering customer queries. -...

**Requirements**: **Qualifications**: - Strong knowledge of MS Office, including Word, Excel and PowerPoint. - Bachelor’s Degree/Post Graduate Diploma/ Professional Degree in Marketing, Business Communication, or related fields. - At least 2 years of working experience in related fields is required for this position. - Excellent presentations skill. -...

**Position title : Customer Relations Unit - OAS (Online Assisted Service)** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To meet service targets by achieving both service and productivity level by ensuring that all enquiries are answered within the service level. - Handling incoming calls and enquires from...

**Position title : Customer Relations Representative** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To meet service targets by achieving both service and productivity level by ensuring that all enquiries are answered within the service level. - Handling incoming calls and enquires from customers with...

**Customer Care & Services (Junior/ Entry level)** **Basic + KPI Bonus** **Great career development with international fulfillment company** **Responsible**: - Contacting potential or existing customers to inform about products - Proactively follow up with the delivery status as well as any inquiries and concerns. - Inform customers of unforeseen delays or...

**Position: Loyalty Customer Service Administration Executive.**: - **Salary: RM 3000-3500.**: - **Location: PJ Industrial Area, Section 51, off Jalan Templer,Petaling Jaya.** This is a full time permanent position based at their corporate office in Section 51, Petaling Jaya. Working hours are from 9.00am-6.00 pm Monday to Friday. **About the job** As...

**Position title: Ocean Freight Customer Service Executive.**: - **Salary: RM 2500-3500.**: - **Location: Kelana Jaya,Petaling Jaya.** Our client, a leading international logistics company with offices in major ports in Malaysia are looking to recruit excellent Customer Service Executive to join their freight operations team in Kelana Jaya. **About the...

**Position: Customer Service Executive-Freight services.**: - **Salary: RM 2800-3500.**: - **Location: Kelana Jaya (SS7),Petaling Jaya.** This company, a leading international logistics company with offices in major ports in Malaysia are looking to recruit _Customer Service Executive for their freight services_ and to join their freight operations team...

For Registration Please WhatsApp 0167647055 1) Full Name: 2) Age: 3) Qualifications: 4) Preferred interview date: Job Brief: - The Operation teams cover the end-to-end operational process, from when the buyer searches for a product listed on the platform to when the buyer receives the product. - The role reports directly to the Team Leader of Customer...

**CUSTOMER SERVICE EXECUTIVE** **Basic: RM 1,500 - RM 1,600 (EPF/SOCSO)** **Lokasi: Batu Tiga, Subang** PENERANGAN MENGENAI PEKERJAAN - Untuk menelefon, mengingatkan dan mengutip bayaran tertunggak daripada pelanggan yang tertunggak - Untuk memantau dan membuat panggilan susulan ke atas pembayaran pelanggan - Untuk memahami dan menilai situasi kewangan...

**Position title : Customer Service Representative** **Location : Bandar Sunway** **Working Days : Rotational Shift** **Responsibilities**: - To handle all customer enquiries and requests promptly, accurately and professionally. - Identify troubleshooting technical issues. - To meet service targets by achieving both service and productivity level by...

**Requirements**: - Must be willing to do Customer Service **Responsibilities**: - Schedule appointment with customer - After sales service - Submit complaint report to management. **Benefits**: - Will be discussed

Role and Responsibilities - Responsible to drive great customer experience by driving awareness and understanding of myTukar's products and services. - Responsible to handle incoming and outcoming calls as per part of myTukar Customer Experience Team and working together with on - ground sales and inspection teams to customers. - Responsible in managing...

Provide excellent support experience to customers via all relevant communication channels. - Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified. - Ensure first contact resolution and effective follow-up with Service...

In-charge of all customer service related matters. Ensure that highest level of customer service is being rendered to all customers. Handle customer complaints. Plan and strategize ways to improve customer experience. Prepare report on any customer-related data. Train customers on how to use company systems and technology. Coordinate customer service issues...

What you will do As a dedicated Voice Channel Specialist, you’ll play a pivotal role in providing top-notch customer service. Here is what's waiting for you: - Focusing diligently on voice channels to swiftly address customer queries and take ownership of their concerns - Striking the perfect balance between customer requirements and business objectives,...