Community Legal Empowerment Manager

6 months ago

Bangsar, Malaysia Asylum Access Full time

**Innovative Human Rights NGO Seeks Community Legal Empowerment Manager**

**About Asylum Access**

We are human rights advocates who support forcibly displaced individuals and communities as they reclaim their rights, agency, and power.

Our unique combination of legal empowerment, policy advocacy, and global systems change creates conditions in which refugees can live safely, move freely, work legally, and go to school. Our work transforms the traditional approach of endless humanitarian handouts to a sustainable solution that honors refugees’ freedom, dignity, and autonomy, and equips them to make choices about their own lives.

Asylum Access’ global team and family of local civil society organizations advocate making human rights a reality for refugees throughout Africa, Asia, and Latin America. Our national organizations are led and staffed primarily by community members in those countries, and there is strong mutual trust and respect between us and our clients. On the international stage, we work with established institutions to shift the global system to better uphold and promote refugees’ human rights. We can help catalyze and lead systemic transformation because, uniquely among NGOs in the refugee response sector, we focus exclusively on rights and governance.

**Department Description**

Asylum Access Malaysia's Community Outreach (CO) Department works on the front lines with refugee communities to inform and empower them to use their knowledge and skills to improve their situation in the country of refuge. Through the Community Legal Empowerment and Protection (CLEP) tools, we build the capacity of our clients to advocate for and exercise their rights and to take full advantage of the services and support that are available to them. The Community Outreach Team also works closely with other service providers for refugees needs, employers on employment disputes, non-governmental organizations and also government stakeholders in resolving refugees disputes. Internally, the CO team facilitates services with other departments at AAM, both by gathering information from community members that will enhance our legal services work as well as by assisting clients who are unable to visit our office.

**Position Responsibilities**:
Community Legal Empowerment Manager (CLEM) will be responsible for building the strategic approach for AAM’s community outreach and work rights programme activities including monitoring training sessions, supervising case management and case referrals, and increasing movement and momentum towards building a team of advocates within the refugee community.

Duties may include, but are not limited to:

- Developing, implementing and regularly evaluating strategies for community outreach and empowerment;
- Understanding the needs of refugees, and designing programs and other empowerment initiatives to ensure refugees access their rights. This includes the development of community outreach strategic plans, curating workshops, skills trainings and referrals;
- Developing and maintaining strategic partnerships to facilitate refugee empowerment initiatives. This including CBOs and other informal refugee groups, private institutions, government agencies, UNHCR and other NGOs;
- Oversee and grow AAM’s community outreach program;
- Develop strategy and oversee AAM’s work rights program;
- Supporting the Operational Director in
- recruiting, training, and supervision of staff and volunteers for community outreach programme;
- strengthening advocacy initiatives with the partner organisations and other relevant stakeholders.

**Key Responsibilities**

The Community Legal Empowerment Manager (CLEM) will be specifically responsible for the design and implementation of community outreach and empowerment strategies, including but not limited to the following:

- Community Outreach Programme (50%)_
- Cultivating relationships, and maintaining regular communication with existing refugee communities and CBOs;
- Developing strategies to reach out to new refugee communities;
- Developing needs assessment tools; carrying out regular assessments with refugee communities and other relevant partners to understand their needs and the resources available;
- Trouble-shooting and mediating issues within refugee communities that arise in the course of implementing AAM programs;
- Identifying partners and other stakeholders that can support refugee empowerment initiatives and access to rights, including NGOs, private and public institutions and the UNHCR;
- Ensure smooth and accurate communication with partners and other stakeholders that aligns with AAM’s communication protocols;
- Participate in and represent AAM in partner networks and strengthening networking strategies.
- Develop strategies to address refugee access including through referrals,workshops, training, direct assistance, advice and facilitation of refugee-led programs. Specifically:

- Supervise the Community Outreach trainings and

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