Production Support Lead

Production Support Lead Your expertise comes to the forefront in Incident & Problem Management, where you lead the analysis, investigation, diagnosis, and problem-solving efforts to identify, troubleshoot, and resolve production issues. Additionally, your involvement in Release & Change Management is crucial, as you support the testing and release processes...

We are hiring for - _Production Support Lead_* - Experience: 5+ years_ Locations**:Kuala Lumpur, Malaysia** **Qualifications & Skills**: Should have at least 5-8 years of experience in _leading support team _ Knowledge Change / Incident management process Good knowledge on banking business Managing and motivating the team Stakeholders...

Key ResponsibilitiesTeam Leadership: Lead and manage a team of support representatives to ensure they have everything they need to unblock their progress.Support Processes: Oversee and manage the Product Support function within Zalora's Technology team to ensure that requests and inquiries are handled within SLAs.Escalation Handling: Handle escalated...

**Technology and Operations **function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing,...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

Job Description">The Product Support Senior Manager will oversee and manage the Product Support function within Zalora's Technology team. This includes handling requests and inquiries in a timely and efficient manner, ensuring that problems are resolved and the team has everything they need to progress.You will work closely with other departments to ensure...

**Technology and Operations **function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing,...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

About the JobWe are looking for a skilled Java Software Development Engineer to contribute to our On-Premises tribe. Our team develops applications that facilitate connections between businesses and financial networks.Based in Kuala Lumpur, you will work closely with teams to deliver end-to-end solutions from customer engagement to operations.The On-Premises...

Company OverviewCochlear is a leading medical device company dedicated to helping people hear and be heard. With a global presence, we aim to provide innovative solutions for individuals with moderate to profound hearing loss.Our mission is to empower people to live full lives by developing world-leading implantable hearing devices. We collaborate with top...

About SWIFT SUPPORT SERVICES MALAYSIA SDN. BHD.Our StoryWe are a global member-owned cooperative and the world's leading provider of secure financial messaging services, connecting more than 11,000 banking and securities organizations in over 200 countries.The RoleLead ESG-related projects from inception to execution, ensuring they meet scope, budget, and...

Job Family: Product Support Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...

**Job no**: 520987 **Brand**: FCM **Work type**: Full time **Location**: Bangalore, India, Kuala Lumpur, Malaysia **Categories**: Corporate & Group Travel Job Purpose: The Senior Product Support Engineer & Team Leader is the primary point of contact for end users requiring advanced technical assistance, issue resolution, and service requests. This role...

Role OverviewAs a key member of our On-Premises tribe, you will be responsible for contributing to the development of applications that facilitate connections between businesses and financial networks.Located in Kuala Lumpur, this role presents an exciting opportunity to collaborate with a dynamic team responsible for delivering end-to-end solutions from...

U Mobile Sdn Bhd seeks a skilled Product Specialist Lead to support sales and distribution in assigned areas, achieving sales targets.Key Responsibilities:Collaborate with distributors to manage dealers' portfolios, providing system support, network setup, and trade marketing initiatives.Develop and execute sales strategies, promotions, and activations to...

What You Will Do As a Business Development Operations professional, you will be responsible for supporting the Digital Product Business Development team in executing various administrative and operational duties. This includes performing ad-hoc tasks as needed, ensuring smooth execution of duties, and managing documentation processes and FAQs for daily...

Job RequirementsTo succeed as a Technical Support Lead, you will need:A Bachelor's degree in Information Technology or a related field (or equivalent experience).2+ years of experience in application support or IT operations.Strong troubleshooting and problem-solving skills.Experience with ticketing systems and incident management tools is a plus.Proficiency...

Production Support Analyst You will be a member of a critical team who - Supporting Incident & Problem Management - analysis, investigation, diagnosis and problem solving to identify, troubleshoot and resolve production issues. - Release & Change Management - support testing and release process for production fixes. - Service Transition - facilitate the...