Application Support Lead
3 months ago
**About UOB**:
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
UOB Innovation Hub 2 (InnoHub 2) is a newly set up technology centre located in Kuala Lumpur as part of UOB Group Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
**About the Department**:
The **Technology and Operations** function is comprised of five teams of specialists with distinct capabilities: business partnership, technology, operations, risk governance and planning support and services. We work closely together to harness the power of technology to support our physical and digital banking services and operations. This includes developing, centralising and standardising technology systems as well as banking operations in Singapore and overseas branches.
**Responsibilities**:
Other responsibilities include:
- Provide technical leadership in support of UOB digital bank implementation.
- Responsible for overall delivery of the mobile/internet banking platform or country implementation of a digital banking platform.
- Provide management oversight to IT area leads, Chapter Leads and other senior IT professionals.
- Maintain strong collaboration and partnership with business and product teams.
- Provide thought leadership and facilitate the sharing of knowledge between digital bank team and across other UOB teams to strengthen capabilities and the organization's ability to respond to business and customer needs. Drive strategies, technical roadmaps and implementation of digital bank portfolio
- Drive digital transformation - support and drive digital business and technology change through organisational, cultural, behavioural and process changes.
- Champion change initiatives and provide guidance and support on the design, implementation and communication of each initiative.
- Support the Team - Build up the right capabilities and people, equip them with the skills, tools, and standard approaches to deliver functional excellence, and ensure that they are deployed to value-creation opportunities — sometimes in long-term roles supporting the business, but more often to the small, independent squads.
- Build Capabilities - Responsible for building a “capability” to support a value-creation line; shepherding people along their career paths; evaluating and promoting people; and building standard tools, methods, and ways of working in collaboration with the Chapters and the Platform/Tribe Coaches.
- Manage By Empowering - The ITAL must manage external (vendors) and internal resources, must evaluate, promote, coach, and develop his or her people, but without traditional direct oversight. The ITAL is not involved in the day-to-day work of squads for “value creation standpoint” but has the responsibility to supervise the day-to-day (quality, velocity, productivity, resourcing, vendor management) in collaboration with team members and the Platform/Tribes/Squad business leads.
**Job Requirements**:
- Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience
- 9+ years technical and delivery experience, preferably in a banking or wholesales banking environment.
- Experience in mixed development methodology development waterfall and Agile delivery
- Strong organizational and leadership skills.
- Ability to transform traditional development organisations into high performance squads.
- Ability to nurture individual tribe leads / IT area leads into high performing rockstars.
- In depth experience on 1 or more programming languages, such as Java, React.JS
- Experienced in:
- Various API design (RESTFUL, SOAP) and microservices architecture
- Hybrid mobile solution.
- Digital banking solution for SME/ corporate banking.
- All the phases of Software Development Life Cycle from Analysis to Production support
- Developing micro services and consuming RESTful web services.
- Ensures technical execution, planning, advice, support, and mentoring of developers, architects and analysts
- Strong knowledge on:
- Design principles and design patterns.
- All architecture layers.
- Familiar with server-side Frameworks - Core-Java, Apache Camel, Maven, Spring framework, Spring Boot, Multi-threading, JDBC, JMS, Hibernate, JPA, JSON, Mockito, Swagger, OpenShift, Kubernetes
- Familiar wit
-
Application Support Lead
3 months ago
Kuala Lumpur, Malaysia UOB Innovation Hub 2 Sdn. Bhd. Full time**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Lead, SAP Application Support
6 months ago
Kuala Lumpur, Malaysia Constellar Exhibitions Malaysia Full timeCOMPANY DESCRIPTION **Who we are** If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you. Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore...
-
Application Support
6 months ago
Kuala Lumpur, Malaysia Strato Solutions Sdn Bhd Full time**1. System/Application Implementation and Enhancements** - As the Subject Matter Expert (SME) for the IT System / Application, and technical domains including system/solution architecture, the related components, design, technical, functional, operational, integration, etc. - Lead, drive or participate in end-to-end management and execution of...
-
Application Support Specialist
6 months ago
Kuala Lumpur, Malaysia Banking Shared Services Full time**Roles & responsibilities** - Planning & managing IT projects and exercise prudent project management principles to implement the projects/system enhancements successfully. - Supervise the technical team, managing work assignments and skill resources in delivering quality output and meeting project deadlines. - Design, analyse, code and test programs for...
-
IT Application Support
6 months ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIT Application Support - RBS Support **If you are looking to excel and make a difference, take a closer look at us...** **Job Purpose Summary** - Participates in user requirement & feasibility study, evaluation and recommendation of business & technical solutions. - Assists users in understanding & interpreting user requirements, coordinating with relevant...
-
IT Application Support
6 months ago
Kuala Lumpur, Malaysia Hong Leong Bank Full timeIT Application Support - Credit Card Applications **If you are looking to excel and make a difference, take a closer look at us...** **Job Propose Summary: -** - Undertake incident / problem troubleshooting and adopts appropriate actions to address reported incident / problem according to the stipulated SOP and good methodologies / practices. - Assists...
-
Application Support Analyst
6 months ago
Kuala Lumpur, Malaysia ConvaTec Full timePioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...
-
Manager, Application Support
6 months ago
Kuala Lumpur, Malaysia Great Eastern Malaysia Full timeManager, Application Support **Discover the GREAT in your career.** As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is **Integrity, Initiative, **and...
-
Application Support Analyst
6 months ago
Kuala Lumpur, Malaysia ConvaTec Full timePioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...
-
Application Support
6 months ago
Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full timeApplication Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...
-
Application Support
6 months ago
Kuala Lumpur, Malaysia Tentacle Technologies MSC Sdn. Bhd Full timeApplication Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...
-
Intern - IT Application Support
7 months ago
Kuala Lumpur, Malaysia Edwards Lifesciences Full time**Key Responsibilities**: Builds productive internal/external working relationships by having close follow-up and collaboration with IT partners. Applies sound judgement and escalates where necessary. Provides clear and regular communication to co-workers via oral and written communications To assist team members on daily routine task for support and...
-
Application Support Specialist
6 months ago
Kuala Lumpur, Malaysia LH Agency Full timeWe are searching for an Application Support Specialist (Mandarin/Cantonese Speaker) to join our team in Kuala Lumpur either Johor Bahru, Malaysia! As an Application Support Specialist, you will play a vital role in ensuring the smooth operation of our trade finance platform and providing exceptional support to our users. - it's only applicable for...
-
Application Support
6 months ago
Kuala Lumpur, Malaysia MSP Hitect Sdn Bhd Full time**Job Summary** Provide first-level support and solutions/workarounds to the business users for troubleshooting of problems on the corporate banking systems and attending to queries. Ensure all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and...
-
Executive, Application Support
6 months ago
Kuala Lumpur, Malaysia Warisan TC Management Services Sdn Bhd Full time**Job Summary** As an Application Support Executive for the Travel Group, you'll ensure smooth operations by providing support, training, and maintenance for various systems including Office and Travel Applications. Your responsibilities include contributing to projects, addressing user queries, logging cases, and supporting the Power Platform....
-
Application Support Manager
6 months ago
Kuala Lumpur, Malaysia Agensi Pekerjaan Synopsis Sdn Bnd Full time**Application Support Manager** **Responsibilities** - Recruit, train and develop new team members, and provide continuous on-thejob training, mentoring of team members Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team achievement of SLA targets, Customer Satisfaction, and...
-
Accountant Team Lead
7 months ago
Kuala Lumpur, Malaysia CCS Support Sdn. Bhd. Full timeLooking for Senior position in Accounting, must have 4-5 years experience Must have audit experience, administer multiple entities is preferred. **Responsibilities**: - Perform system monthly bank reconciliation - Multiple companies account management - Download and or data entry credit card transactions - Record payroll entries - Prepare adjusting...
-
IT Application Lead
8 months ago
Kuala Lumpur, Malaysia Tentacle Sso Sdn Bhd Full timeaccordance with the established standard operating procedures (SOP), company's IT governance and policies including Information Security, Disaster Recovery/Business Continuity Planning framework, applicable regulatory requirements and auditors for Statementing systems.
-
IT Application Support Specialist
1 month ago
Kuala Lumpur, Kuala Lumpur, Malaysia SEER S&R Full timeAt SEER S&R, we are seeking a highly skilled and motivated IT Application Support Specialist to join our team. This is an excellent opportunity for a talented individual who is passionate about delivering exceptional customer service and technical support.The successful candidate will be responsible for providing timely and effective support to our internal...
-
Application Support
6 months ago
Kuala Lumpur, Malaysia Leuwint technologies Full timeStrong analytical skills with deep knowledge in AS400 platform and RPG programming Hands-on experience with service delivery. Experience in batch scheduling and monitoring. Proficiency in the AS400 operating system. Strong skills in RPG programmingand JAVA migration. Familiarity with message queue and protocol for inter-system exchange...