IT Application Support

2 weeks ago


Kuala Lumpur, Malaysia Hong Leong Bank Full time

IT Application Support - RBS Support

**If you are looking to excel and make a difference, take a closer look at us...**

**Job Purpose Summary**
- Participates in user requirement & feasibility study, evaluation and recommendation of business & technical solutions.
- Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation ,and liaising with PMO & SME in technical solution development

**Key Responsibilities and Accountabilities**
**Functional (job responsibilities)**
- To meet with user to understand the new URS or production issue; feedback and respond to their requested or concerned.
- Performs system analysis, technical design and develop plans for system and business.
- To ensures the changed and enhanced systems meet user functional requirement specifications.
- To ensure all documentation, processes and methodologies used, system development and implementation as per Bank's standards & methodologies.
- To ensures stability, security and reliability of technical deliverables.
- Provides technical assistance in RBS loans-related areas.
- To assist, discuss and facilitate vendor on CR or production support issue.

**Managerial (team/group responsibilities)**
- Working in activities assigned by Managers or Team leads.

**Jobholder Requirements**

**Education/Qualification**
- Malaysian citizen
- Relevant Degree

**Experience**
- 3 years' experience on Core Banking/Host Teller module.

**Special Skills**
- Technical skills on respective domains

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

Job ID JR0000008361



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