Executive, Application Support

7 months ago


Kuala Lumpur, Malaysia Warisan TC Management Services Sdn Bhd Full time

**Job Summary**

As an Application Support Executive for the Travel Group, you'll ensure smooth operations by providing support, training, and maintenance for various systems including Office and Travel Applications. Your responsibilities include contributing to projects, addressing user queries, logging cases, and supporting the Power Platform. Additionally, you'll offer Level 1/2 Support for Online Booking and Profile tools, alongside other assigned tasks.

**Responsibilities**:

- To contribute to projects and ensure deliverables meet timelines and expectations.
- To complete assigned tasks, duties, and documentation required for the KPI.
- To learn, create, maintain, and support cases for the Power Platform.
- Level 1/2 Support follow-up cases - Provide navigation guidance for the Online Booking Tool (Concur, GetThere, etc.) and the Profile tool.
- Other tasks as assigned by the supervisor.

**Job Requirements**

Qualifications:

- Diploma / Bachelor’s Degree in computer study.

Experiences:

- App support (> 2 years’ experience).

Technical Knowledges & Skills:

- Travel line knowledge is an added advantage.
- Power Suite, GDS, Red 360, and Sage UBS, etc.

People Knowledges & Skills:

- Communication
- Coordination
- Team player
- Good command of English
- Good problem-solving skills
- Work under minimum supervision
- Positive attitude
- Manage multiple companies.

Pay: RM2,900.00 - RM4,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Monday to Friday



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