IT Application Support

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

IT Application Support - Credit Card Applications

IT Application Support - Credit Card Applications

Apply locations HLT-Hong Leong Tower time type Full time posted on Posted 30+ Days Ago job requisition id JR0000017387

If you are looking to excel and make a difference, take a closer look at us…

Job Purpose Summary:

  • Responsible for applications maintenance, development, implementation and support for GTX/LPM/MPOS/Card Management System/Stand-In System and all related interfaces with downstream systems.

  • Participates in user requirement study/analysis and systems design for the above-mentioned applications.

  • Undertake incident/problem troubleshooting and adopts appropriate actions to address reported incident/problem according to the stipulated SOP and good methodologies/practices.

  • Assists Team Lead to plan, coordinate and execute applications development, implementation and production support activities.

  • Assists users in understanding & interpreting user requirements, coordinating with relevant parties in business specifications gathering & documentation and liaising with PMO/GITI/GITS/SME in technical solution development.

Key Responsibilities:

Functional (job responsibilities):

  • Responsible for systems study, applications design and development for Credit Card system and relevant interfaces for downstream systems (CMS, WLL/LPM, GTX, MPOS, Stand-in).

  • Participates in user group meeting and provides information to facilitate users in URS gathering and decision making for business solution proposal.

  • Provides relevant advice to business users and IT technical staff.

  • Ensures amended and enhanced systems meet user functional requirement specifications.

  • Ensures all documentation, processes and methodologies used in various phases of system development and implementation are in accordance with the Bank's standards & methodologies.

  • Ensure all internal (Audit & Risk) and external (Visa/MC, wechat) compliances are fulfilled in card management and GTX related applications.

  • Ensures appropriate controls are built into business applications to attain stability, security and reliability of technical deliverables.

  • Recommends production fixes and online/batch performance improvement measures.

  • Handles operational duties and incident support as and when required.

Managerial (team/group responsibilities):

  • Assists Team Lead to manage development team members and coordinating team projects/tasks related activities.

  • Handles queries and correspondences with auditors and BNM authority.

  • Notifies management on potential security problems which are not adequately addressed by existing control mechanisms.

  • Liaises with PMO on projects undertaken by the team.

  • Assists Team Lead in managing technical activities undertaken by the team in accordance with the guidelines and compliances as stipulated by BNM GPIS.

  • Assists Team Lead in liaising with GITI/GITS on production issues and impacted services, and manages until closure.

  • Assists Team Lead in fulfillment of Security, IT Audit/Risk, MyClear & Visa/MC compliances.

  • Handles compliance, DCSS and O/S patching activities.

Jobholder Requirements:

Education/Qualification:

  • Diploma / Degree

Experience:

  • 1 - 8 years of working experience in Linux platform development and enterprise applications support.

Special Skills:

  • Required skills: Linux, OpenShift, XML/JSON RESTful Webservices, SQL, JavaScript/jQuery, HTML/5.

  • Hands-on experience in designing and developing applications using Openshift and XML/Java platforms will be an added advantage.

  • Experience working on Credit Card and related application interfaces will be an added advantage.

  • Excellent knowledge of Relational Databases and SQL technologies.

  • Strong analytical and problem-solving skills.

  • Proven track record in enterprise solution delivery.

  • Ability to articulate issues & capable of providing long term solutions with short term mitigation plans.

About Hong Leong Bank:

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.

#J-18808-Ljbffr

  • Application support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HTC Global Services Full time

    Direct message the job poster from HTC Global ServicesRecruitment Specialist at HTC Global ServicesProvide L2 support for Core & Cards applications.Support and maintain applications hosted on Jboss or Weblogic servers.Work with Oracle, MSSQL, and MYSQL databases to ensure data integrity and performance.Utilize SQL and Shell Scripting for various support...

  • IT Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Alliance Bank Malaysia Berhad Full time

    IT Application Support - Middleware (SOA and AMLA iMatch Systems)Job Purpose:To deliver business projects system planning, system procurement, development and project implementation at agreed cost, scope and timeline.To manage & coordinate enhancements and initiatives working with internal and external parties, including manage vendor, business user, IT...

  • IT Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    IT Application Support - Credit Card ApplicationsIT Application Support - Credit Card ApplicationsApply locations HLT-Hong Leong Tower time type Full time posted on Posted 30+ Days Ago job requisition id JR0000017387If you are looking to excel and make a difference, take a closer look at us…Job Purpose Summary:Responsible for applications maintenance,...

  • Application Support

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia DayOne Full time

    Application Support & User Experience LeadJob Summary:The role is responsible for managing production support operations to drive support excellence for SAP and related systems. The role is leading the change management to drive user adoption and discipline. This dual role ensures the stability, efficiency, and performance of SAP and related...

  • IT Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    IT Application Support (Credit Card System)Hong Leong Bank Kuala Lumpur, MalaysiaIf you are looking to excel and make a difference, take a closer look at us...Overview:The IT Application Support (for Credit Card System) is responsible for software applications maintenance, development, implementation and support for Credit Card system (ASCCEND)....

  • IT Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    IT Application Support - Credit Card Technical SupportOverviewIf you are looking to excel and make a difference, take a closer look at us…Responsible for software applications maintenance, development, implementation and support for Credit Card system (ASCCEND).Participates in user requirement & feasibility study, evaluation and provide technical...

  • Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia First Derivative Full time

    Direct message the job poster from First DerivativeResponsibilities:You will provide technical support on IT-related activities to network systems security. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.Responsible for ensuring maximum system availability, prompt and accurate remediation and response to...

  • Application Support Expert

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Snibe Full time

    We are seeking a skilled Application Support Expert to join our team at Snibe.About the RoleThe successful candidate will provide application support and expertise to customers, ensuring they receive optimal results from our products.This role involves analyzing customer requirements, promoting consideration of our company's products and services, and...

  • Application Support Specialist

    6 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia BASSnet Full time

    Role SummaryBASSnet is a dynamic and innovative company that provides cutting-edge IT solutions to the maritime industry.We are seeking an Application Support Specialist to join our team. In this role, you will be responsible for providing expert-level technical support to our customers, ensuring that their applications are running smoothly and...

  • Application Support Specialist

    1 week ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cognizant Full time

    Job Description:We are seeking a skilled and motivated Application Production Support Specialist to join our team in Cognizant Federal Territory of Kuala Lumpur, Malaysia.About the Role:This mid-senior level position is responsible for ensuring the smooth operation of mission-critical applications and systems by providing end-to-end support, troubleshooting,...

  • Manager, IT Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia 7-Eleven Malaysia Full time

    To manage application support in HQ, as well as the main person in charge for new software enrolment. Managing the team to maintain, gatekeep, design, and to monitor the application in order to ensure the business is up to its needs.Responsibilities:Own the technologies in stores and HQ that includes the support of: Application development, integration,...

  • Application Support Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Lotus's Malaysia Full time

    As an Application Support Engineer, you will play a key role in providing end-user support, monitoring and optimizing multiple applications, and contributing to the quality assurance process. You will work closely with senior team members, cross-functional teams, and stakeholders to ensure applications meet business needs and perform efficiently. You will...

  • Application Support AS400

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full time

    HCLTech WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaApplication Support AS400As an Application Support AS400 at HCL Technologies Malaysia SDN BHD, you will play a crucial role by leveraging your strong background in managing and supporting AS400 systems, including troubleshooting and job monitoring.Key Responsibilities:Experience in...

  • Application Support Analyst

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hexa Business Full time

    Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAbout the job Application Support AnalystROLE PURPOSEDeliver efficient and reliable support services for information accessibility, business operations efficiency, and increased organization productivity that contributes to the Bank's IT strategy and roadmap.JOB DESCRIPTION AND ACCOUNTABILITYAssist...

  • Application Support

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Cartrack Full time

    Cartrack Federal Territory of Kuala Lumpur, MalaysiaApplication Support (Based Onsite)Cartrack Federal Territory of Kuala Lumpur, MalaysiaManage IT technical activities to achieve operational outcomes, including timelines, expected stakeholders experience, and prioritizing and allocating workflow;Provide timely and effective information and technical...

  • Application Support Professional

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hyva Full time

    Company Overview\Hyva Group is a leading provider of innovative transport solutions for the commercial vehicle and environmental service industries. Our commitment to development, production, marketing, and distribution of hydraulic loading and unloading systems on trucks and trailers has earned us recognition worldwide.\We have over 3,500 employees...

  • Application Tech. Support

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia NTT DATA, Inc. Full time

    Application Tech. Support - Microsoft-.NET, WindowsDate: Apr 9, 2025Company: NTT DATA ServicesNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking an Application Tech. Support -...

  • IT Application Support Engineer

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

    IT Application Support Engineer (Front End Core Systems)If you are looking to excel and make a difference, take a closer look at us...OverviewThe IT Application Support Engineer (Front End Core Systems) is responsible for managing the Branch related systems, Payment Gateway systems, Reporting systems and related interfaced application systems. This role...

  • Application Tech. Support

    2 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Applicable Limited Full time

    Req ID:321067NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking an Application Tech. Support - Microsoft-.NET, Windows to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur...

  • Application Support Specialist

    4 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia HCLTech Full time

    HCLTech WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaAbout the RoleHCL Technologies Malaysia SDN BHD is seeking a skilled and experienced Application Support Specialist to join our dynamic team in Kuala Lumpur. As an Application Support Specialist, you will play a crucial role in ensuring the seamless operation and optimization of our...