IT Application Support

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hong Leong Bank Full time

IT Application Support - Credit Card Technical Support

Overview

If you are looking to excel and make a difference, take a closer look at us…

  • Responsible for software applications maintenance, development, implementation and support for Credit Card system (ASCCEND).
  • Participates in user requirement & feasibility study, evaluation and provide technical specification.
  • Develop technical solution, conducting and support user acceptance tests & production roll out activities.
  • Provide daily production system support and attend to business users requests.
  • Highly motivated, independent & good team player.
  • Strong analysis, problem solving & good communication skills.
Job Responsibilities & Accountabilities
  • Responsible for systems study, applications design and development for Credit Card system and all the related interfaces with downstream systems.
  • Participates in user group meeting and provides information to facilitate users requirements gathering and decision making for business solution proposal.
  • Ensures amended and enhanced systems meet user functional requirement specifications.
  • Attend to daily business users requests and participate in activities like IT Disaster Recovery Plan, project implementation and system maintenance activities.
  • Ensures all documentation, processes and methodologies used in various phases of system development and implementation are in accordance with the Bank's standards & methodologies.
  • Ensure all internal (Audit & Risk) and external (Paynet, MyClear, Visa/MC, PCI) compliances are fulfilled in Debit Card related applications.
  • Ensures appropriate controls are built into business applications to attain stability, security and reliability of technical deliverables.
  • Recommends production fixes and online / batch performance improvement measures.
  • Handles operational duties and management functions as and when required.
Jobholder Requirements:
  • Malaysian Citizen.
  • Diploma/ Degree in Computer Science/Information Technology or equivalent.
Experience
  • Possessed at least 3 years Credit Card related experience, working on Credit Card System will be an added advantage.
  • Working knowledge in the following programming languages:
  • AS400 Control Language Program.
  • AS400 related programming language and tools.
  • Working experience in development and implementation of large business applications with practices of SDLC/ ASDM methodologies in a financial institution.
  • Independent worker with good communication skills.
  • Those without the necessary qualification but with relevant experience will also be considered.
Special Skills
  • Skills in IBM I-series AS400 Environment Online and Batch (CLP, WRKQRY).
  • Experience in Credit Card, Security Device Driver (HSM), TCP/IP network drivers.
About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available.

Realise your full potential at Hong Leong Bank by applying now.

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