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Application Support

7 months ago

Kuala Lumpur, Malaysia MUV SOLUTIONS SDN BHD Full time

**Job Summary**:
As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required.

**Responsibilities**:

- Aiding the Project team with new operational reports and testing
- Assisting the IT team with future implementations and rollouts
- Work with the IT team to provide user training and management training procedures and documentation
- Involvement in requirement study and development of power platform solution.
- Learn up and support power platform (power app/power automation/etc)
- Any additional and ad-hoc task assigned by immediate superior

**Qualifications**
- Ability to work under time pressure, manage multiple groups of users while maintaining a positive and patient attitude
- Good problem solving and analytical skills
- Excellent command of both written and spoken English
- Comfortable with process/functional documentation
- Organizes own workload, sets priorities, and works within deadlines
- Excellent organization, communication, and interpersonal skills
- Ability to process assignments in an efficient, accurate, and timely manner
- Able to work with minimum supervision, as well as able to contribute to team development.

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- What is your expected salary?
- Where do you stay?
- How long is your notice period?

**Education**:

- Bachelor's (required)

**Experience**:

- IT Application Support: 1 year (required)