Application Support
5 months ago
Application Support
Purpose of Role
Essential
**Responsibilities**:
them.
- Conduct analysis on the solution proposed.
- Manage end users’ requirements and vendor progress.
- Coordinate the work of vendors.
- Identify workflow/system improvements and work with supervisor and operations team to
enact change.
- Problem troubleshoot and produce root cause analysis (RCA) document.
- Produce problem logs analysis and statistics.
- Other duties may be assigned.
**Qualifications**:
- A Bachelor’s degree or equivalent, preferably in an IT-related field or business-related
field.
- Experience working both independently and in a team-oriented, collaborative environment
is essential.
- Customer service skills an asset.
- Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
**Salary**: RM6,000.00 - RM7,000.00 per month
Schedule:
- Day shift
-
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