Intern - IT Application Support

As an Application Support Executive, you will work with your team to ensure customers are satisfied with their experience with us during the before and after sales process. Our Support Team is collaborative and operationally productive, with the mission of providing the best outcomes for our customers. If you are keen to be part of an innovative and forward...

Job Summary We are looking for a friendly, well-spoken Fundraising Specialist Intern to assist our company in expanding our customer base. The sales development representative's responsibilities include generating potential leads, preparing presentation material and connecting customers with the right salesperson. To be a successful sales development...

**Type of Role: Application Maintenance/ Production Support (L3)** - Troubleshoot - Able to operate in multitask requests - Managing Warranty Period in previous job experience - End-to-end responsibility for all defects, including root cause analysis and permanent corrective actions. - Collaboration with other pillars to drive and facilitate collaboration...

**1. System/Application Implementation and Enhancements** - As the Subject Matter Expert (SME) for the IT System / Application, and technical domains including system/solution architecture, the related components, design, technical, functional, operational, integration, etc. - Lead, drive or participate in end-to-end management and execution of...

**Position objective**: **Roles and Responsibilities**: - Define standard workflow and governance level 1 helpdesk according to IT policy; - Provide technical solutions to business users, make design and workflow to facilitate the needs. - Conduct data analysis and testing, draft testing plan. - Prepare FS and TS for change requirements; - Make change to...

We are searching for an Application Support Specialist (Mandarin/Cantonese Speaker) to join our team in Kuala Lumpur either Johor Bahru, Malaysia! As an Application Support Specialist, you will play a vital role in ensuring the smooth operation of our trade finance platform and providing exceptional support to our users. - it's only applicable for...

Strong analytical skills with deep knowledge in AS400 platform and RPG programming Hands-on experience with service delivery. Experience in batch scheduling and monitoring. Proficiency in the AS400 operating system. Strong skills in RPG programmingand JAVA migration. Familiarity with message queue and protocol for inter-system exchange...

**Job Summary**: As Application Support, you must be able to work within the team that is you are assigned to. You will be responsible for documentation, training, and support on current and future IT systems across the business. Act as first-level backup support to IT Servicedesk in resolving reported incidents if required. **Responsibilities**: - Aiding...

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

**DUTIES AND RESPONSIBILITIES** - Work closely with internal key users and technology providers (in-house or outsourced) to review and resolve helpdesk tickets. - Work closely with internal key users and technology providers (in-house or outsourced) to gather and analyze requirements, conduct solution mapping, do testing and solutions implementation. - Work...

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services...

Application Services - To perform L1/L2 problem investigation - problem identification, root cause analysis, solution definition, SIT/UAT and implementation. - Interact with internal teams and external 3rd party vendors to trouble shoot and resolve complex problems. - Design appropriate metrics for reporting on key performance and quality indicators,...

**1 **vacant position of Application Support for the duration of 12 months. Experience: 5+ years Key Skills / Knowledge and Behaviors (if applicable) **Technical** *Weblogic knowledge of any version prefer 12.1.2 and above *Oracle DB knowledge at DBA / programming of any version prefer 12c and above Solaris Unix knowledge min 1 year and above Java...

**Responsibilities**: - Document support interactions and solutions to ensure knowledge transfer - Maintain accurate records of all support inquiries and resolutions - Identify and escalate complex issues to the development team - Stay up-to-date on the latest features and functionality of the platform - Proactively identify potential issues and develop...

**Req ID**: 277378 We are currently seeking a Application/Production Support Analyst to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY). **Job Scope** **Roles/Responsibilities** - Responsible to provide BAU support for Corporate Credit Processing systems such as REACH, Morning Excess, Default & Recovery, Global CIF,...

Application Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...

Application Support Purpose of Role Essential **Responsibilities**: them. - Conduct analysis on the solution proposed. - Manage end users’ requirements and vendor progress. - Coordinate the work of vendors. - Identify workflow/system improvements and work with supervisor and operations team to enact change. - Problem troubleshoot and produce root cause...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

**Responsibilities**: - Support and provide issue resolutions and change management to ensure service level objectives are delivered. - Monitor the problem tickets logs and provide monthly SLA reporting. - Initiate system and process improvements by studying current practices and evaluating business needs and technology solutions. - Provide functional /...

Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Experience in MAC.** **Functions include**: - Windows 7-10, Microsoft...