Associate, Business Support
6 months ago
Associate, Business Support (GEGM Penang) TP
**Discover the GREAT in your career.**
As a LIFE company, our customers are at the heart of all that we do. Being one of Asia's leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is **Integrity, Initiative, **and **Involvement** - from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.
**Integrity, Initiative, **and **Involvement **is what guides us. It is what makes us do the right thing, take the lead, and choose 'we' over 'me'. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.
As a purpose-driven organisation committed to providing the best service and support to our policyholders, we are seeking an **Associate **to join our team in the **Penang Branch. **In this people-centric role, you will be fronting both agents and policyholders and provide a one-stop service solution that is in line with the organisation's vision and mission towards delivering exceptional customer service.
**The Role**:
- Conduct risk survey before acceptance
- Recruit and train new agents
- Improve the productivity of agents assigned
- up on policy renewals
- Assist agents to close cases
- Attend to queries from customers or agents in a timely manner
- Collect outstanding premiums
- Issue and sign cover notes and policies within limit
- Other responsibilities entailed
**The Person**:
- Possess a recognised Degree, minimum SPM/STPM/Diploma
- Has around 2 years working experience in General Insurance
- Strong communication and interpersonal skills
- Proficient in Microsoft Office
Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.
**Location** : Penang Branch
**Entity**:Great Eastern General Malaysia
**Employment Type**:Permanent
Job ID 21000088
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