Assistant Outlet Manager

2 days ago


Kuala Lumpur, Malaysia Shangri-La Hotels Full time

At Shangri-La Hotels & Resorts, we are a heart-warming family. We share something powerful - our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for an Assistant Outlet Manager.

**As Assistant Outlet Manager we rely on you**:
To implement service standards and procedures to ensure that they are achieved and followed by proper training, supervision, and control.
To work closely with the Chef in charge of the Kitchen on quality and cost control of food.
To coordinate with Human Resources department and drive the ongoing training and development programs for F&B team.
To post all current information and standing instructions on the bulletin board.
Always communicate and present a positive leadership attitude to all colleagues in order to attain all desired goals.
To implement, understand and follow all policies and procedures related to FSMS/ HACCP.

**Requirements**:
Graduate in Diploma in Tourism/ Hospitality/ Hotel Management.
Good command in writing & speaking English. Able to speak other languages will be an added advantage.
With a minimum of three (3) years working experience in similar capacity.
Outgoing and people oriented, cooperative, adaptable.
Good in computer literate, and flexibility in working hours.
Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.



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