Customer Service Officer

**Warm Customer Reception**: Greet and welcome customers in a professional and friendly manner as they approach the counter. **Building Customer Relations**: Cultivate positive public relations with customers, with a focus on delivering exceptional service. **Wechat and Whatsapp Management**: Answer and refer calls and whatsapp, Wechat promptly, ensuring...

Attends to daily Customer Service operational tasks i.e customers contact point in the mall, resolve customers concerns such as lost and found items. - Attends to Mall campaigns, event redemption, and apps point approver. - Checking on tenants late opening, and early closure. - Must be willing to work on Shifts, Weekends and Public Holidays. **Job Type**:...

OUR PARTNER OF CHOICE FOR A TOTAL TURNKEY AIRPORT HOSPITALITY SOLUTION With a mission to Make Travel Better, Plaza Premium Group is the pioneer, industry leader and the world’s largest provider in airport hospitality service and facilities with an international footprint. We work closely together with airports, airlines and corporate partners to provide...

**About the Company**: Founded in 1948, Sonovision is a leading engineering and technical services provider, headquartered in Aix en Provence, France. Today, Sonovision has more than 1,300 employees in 25 locations in eight countries across Europe, North America and Asia, with a turnover of €100 million. Sonovision is part of Ortec Group, a global...

Job Description: - Provide support to arrange freight services for customers, aligned with customer’s freight management needs in line with (CS)SOP. - Ensure GW policy, customs procedures are being complied. - Ensure booking accepted by airline based on committed transit time with workable sell rate. - Ensure client’s requirements are communicated with...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

**Requirements**: 1. Diploma in Logistic / Industrial Logistic / Logistic & Freight Forwarding Management. 2. At least 2-3 years of working experience in airfreight forwarding customer service. 3. Familiar with the freight forwarding international commercial terms. 4. Working knowledge of Airline Tariffs - IATA, market rate, ULDs, regulations & procedures,...

As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service...

As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service...

**Date**:18 Jul 2023 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad **POSITION GENERAL SUMMARY** Providing efficient customer service to airport users around and beyond the traditional information counter services. **ESSENTIAL POSITION FUNCTIONS** - Providing customers with with information and assistance in courteous...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

Your trusted Malaysia movers & packers providing local & international moving services for homes and office. We provide worldwide relocation and moving services for domestic (Peninsular Malaysia, Sabah, Sarawak & Labuan), long distance, international moves, packing service, acts as international air & sea freight forwarder and land transportation. As...

1. Obtain and provide up-to-date shipment statuses for in-transit shipments for all legs to all stakeholders, ensuring high levels of reactivity and accuracy. 2. Detect and resolve transport discrepancies in a timely manner, including decision making based on urgencies and cost impact, and escalation when necessary. 3. Challenge the transport service...

**Requirements** To manage customer order on daily basis within KPI target, act as a liaison, provide information related to customer order and resolve any emerging problems that our customer might face with accuracy and efficiency. To build sustainable relationships and trust with customer through open and interactive communication **Responsibility** 1...

Manages one or several of the following activities: **Manage the transport activities**: - Ensure transport management performance, & improvement control. - Implement and control KPIs (performance, cost, quality, environment). - Drive issue solving with a quick & simple alert/escalation process. - Propose and drive local, not disruptive and short term...

**Warm Customer Reception**: Greet and welcome customers in a professional and friendly manner as they approach the counter. **Building Customer Relations**: Cultivate positive public relations with customers, with a focus on delivering exceptional service. **Wechat and Whatsapp Management**: Answer and refer calls and whatsapp, Wechat promptly, ensuring...

**About CAE** At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and...

Job Description: - Responsible for greeting customers, processing rentals and answering and receiving telephone call enquiries, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups for shuttle service. - Key Responsibilities: - Greet...

As a member of our family-owned business, you will responsible in ensuring customer satisfaction and facilitating smooth interactions between our organization and its clients. Your primary responsibility will be to handle inquiries, resolve issues, and provide exceptional support to customers through various communication channels. As Customer Service...

Job Description: Responsible for greeting customers, processing rentals and answering and receiving telephone call enquiries, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups for shuttle service. Key Responsibilities: - Greet customers,...