Executive, Application Support, Information

**KEY DUTIES AND RESPONSIBILITIES** - Involve in acquisition, installation, implementation, and integration of software tools to increase the efficiency and productivity of the department. - To handle and coordinate user new requirements on additional features or functions with the vendor and assist user to perform UAT upon rolling out. - Develop and...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South Salary : Up to MYR 8K + shift allowanceResponsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform...

**Overview**: **Salary**: 4,000 MYR ~ 5,000 MYR**Industry**: Finance(Other)・Provide technical support. ・Investigate, troubleshoot, and provide solutions. ・Troubleshoot hardware/software issues on virtual server, windows server, network connection. ・Responsible for creation of all system documentation, prepare backup procedures, and ensure these are...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or Adstreamers andescalate to the...

Our client: IT solutions Provider, MNC with presence in over 116 countries Location: Bangsar South Salary : Up to MYR 8K + shift allowanceResponsibilities: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform...

Line management of Support Team in Kuala Lumpur, managing their knowledge, performance and development. - Recruit, train and develop new team members, and provide continuous on-the-job training, mentoring of team members - Monitor the ongoing operation of the support team and ensure adherence to process and quality measures. - Accountable for the team...

**Job Title**: Business Support Manager **Department**: Business Support **Location**:Bangsar South, Kuala Lumpur **Job Summary**: 1. Operational Oversight: - Provide comprehensive operational support to various business functions. - Collaborate with department heads to ensure smooth day-to-day operations. - Streamline processes to enhance efficiency and...

**Client Company**: HR Management Software company **Location**: Bangsar South **Working hour**: Hybrid working mode **Benefits**: - Hybrid working mode - AL & ML - Medical & Insurance Coverage **Responsibility** - Providing a high level of service to customers and adhering to our strict SLAs for response and resolution times. - Follow up closely with...

Responsibility: - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and product...

**Job Overview** **Key Responsibilities**: 1. Provide administrative support to the network support team including managing schedules, travelling, appointments and meeting. 3. Maintain and update documentations related to network support processes and procedure. 4. Official correspondence drafting, submission and delivery. 5. Assist in managing and...

**Your Responsibilities** - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Own and track tickets within SLAs - Identify, resolve or manage the resolution of system issues - Take calls and service ticket requests on a ticket system - Supports internal clients with system admin tasks and...

The Business Support Executive will be a vital member of our business support team, ensuring smooth operations and efficient coordination across various departments. The primary focus will be on providing administrative support and preparing reports within the organization. - **Key Responsibilities**:_ 1. Act as the main point of contact for administrative...

**Marketing** Work with store managers and marketing team to develop a comprehensive marketing plan for a 12-month period that includes marketing initiatives and events for the Kuala Lumpur and/or Penang location. Conduct market research to identify and define audiences and potential tie ins. Execute the approved marketing strategy. Coordinating and...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...

Responsibilities: - Ability to keep the customer at the forefront of all requests and advocate for the customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issues raised by clients and escalate to the next level if can’t be solved beyond our expertise - Communicate to other department and...

Responsibilities - Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times. - Identify, resolve or manage the resolution of system issues - Troubleshoot platform issue raised by clients or internal and escalate to the next level if can’t be solved beyond the expertise - Communicate to other department...