Outlet Manager

5 months ago


Miri, Malaysia De Chef Full time

**Operational Management**:

- Oversee the daily operations of the outlet, ensuring adherence to company standards and policies.
- Manage inventory, order supplies, and maintain optimal stock levels.

**Team Leadership**:

- Recruit, train, and supervise staff, fostering a positive and high-performance work culture.
- Conduct regular performance evaluations and provide constructive feedback.

**Customer Service**:

- Ensure a high level of customer satisfaction by maintaining excellent service standards.
- Address customer inquiries, concerns, and feedback in a timely and professional manner.

**Financial Management**:

- Develop and manage budgets, monitor financial performance, and implement strategies to achieve revenue and profit targets.
- Control costs, including labor, and identify opportunities for revenue growth.

**Quality Control**:

- Maintain quality control measures related to food preparation, presentation, and service.
- Ensure compliance with health and safety regulations and hygiene standards.

**Sales and Marketing**:

- Implement sales and marketing initiatives to drive customer traffic and increase revenue.
- Collaborate with the marketing team to promote special events and promotions.

**Communication**:

- Foster open communication with staff and upper management, providing regular updates on operational activities.
- Collaborate with other departments to ensure seamless coordination.

**Training and Development**:

- Conduct training sessions for staff to enhance their skills and knowledge.
- Stay informed about industry trends and new products, sharing insights with the team.
- **Education Level**:_
- A Bachelor's degree in business, hospitality management, or a related field is typically required.
- Relevant coursework or certifications in restaurant or hospitality management can be beneficial.
- **Working Experience**:_
- 3-5 years of experience in a managerial role within the hospitality or food and beverage industry.
- Demonstrated experience in progressively responsible roles, preferably with experience in restaurant or outlet management.

Pay: RM3,000.00 - RM4,500.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Attendance bonus
- Commission pay
- Yearly bonus


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