Outlet Manager
5 months ago
**Operational Management**:
- Oversee the daily operations of the outlet, ensuring adherence to company standards and policies.
- Manage inventory, order supplies, and maintain optimal stock levels.
**Team Leadership**:
- Recruit, train, and supervise staff, fostering a positive and high-performance work culture.
- Conduct regular performance evaluations and provide constructive feedback.
**Customer Service**:
- Ensure a high level of customer satisfaction by maintaining excellent service standards.
- Address customer inquiries, concerns, and feedback in a timely and professional manner.
**Financial Management**:
- Develop and manage budgets, monitor financial performance, and implement strategies to achieve revenue and profit targets.
- Control costs, including labor, and identify opportunities for revenue growth.
**Quality Control**:
- Maintain quality control measures related to food preparation, presentation, and service.
- Ensure compliance with health and safety regulations and hygiene standards.
**Sales and Marketing**:
- Implement sales and marketing initiatives to drive customer traffic and increase revenue.
- Collaborate with the marketing team to promote special events and promotions.
**Communication**:
- Foster open communication with staff and upper management, providing regular updates on operational activities.
- Collaborate with other departments to ensure seamless coordination.
**Training and Development**:
- Conduct training sessions for staff to enhance their skills and knowledge.
- Stay informed about industry trends and new products, sharing insights with the team.
- **Education Level**:_
- A Bachelor's degree in business, hospitality management, or a related field is typically required.
- Relevant coursework or certifications in restaurant or hospitality management can be beneficial.
- **Working Experience**:_
- 3-5 years of experience in a managerial role within the hospitality or food and beverage industry.
- Demonstrated experience in progressively responsible roles, preferably with experience in restaurant or outlet management.
Pay: RM3,000.00 - RM4,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Yearly bonus
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