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Client Relation Executive
4 weeks ago
**Overview**
**Job Scope**
Full Time ( Work From Home Arrangement)
**Salary**
RM3500.00 - RM4500.00 (Depending On Experience)
**Job Descriptions**
- **Listing Updates and Figures**:
- Provide regular updates on open house events and relevant figures.
- Check and share PropNex backend research for data-driven decision-making.
- **Viewing Coordination and Documentation**:
- Prepare comprehensive viewing factsheets for property showings.
- Update accounts and invoices related to property transactions.
- **Client Updates and Relationship Management**:
- Conduct regular market comparisons to inform clients.
- Maintain and update a shared Excel folder for client information.
- Facilitate property viewings and communicate details to agents.
- Coordinate client gifts for birthdays and events.
- **Sales Process**:
- Use Privyr (CRM Tool) to check leads and streamline client interactions.
- Assist sales advisors in the sales process.
- Collaborate with marketing admin for effective marketing plans.
- **Internal Processes**:
- Manage accurate property information for valid owners.
- Handle back-end operations using checklists for smooth processes.
- **Exclusive Listings Preparation**:
- Prepare documents and coordinate media coverage for exclusive listings.
- Collaborate with vendors for property tours to enhance visibility.
- **Financial and People Management**:
- Submit daily and weekly receipts to the accountant.
- Perform monthly reconciliation in Excel for financial accuracy.
- Process payslips for vendors and manage leave records for team members.
- **Operations and Client Figures Updates**:
- Provide weekly updates on operations and client figures to stakeholders.
**Job Requirements**
- **Minimum 1 year experience** or internship in similar role.
- **Proficient in English** (both written and spoken).
- **Approachable** with a passion for interacting with people.
- **Personal laptop** and reliable internet required.
- Strong **organizational and multitasking** skills.
- Excellent **communication** and interpersonal abilities.
- Comfortable with **fully remote** work.
- Thrives in **fast-paced, dynamic** environment.
- Can work **independently** with resilience and integrity.
- People-oriented, enthusiastic about **cold calling, sales,** and efficiency.
**Open For Malaysians Only**
**Salary**: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
**Experience**:
- Client Relation: 3 years (required)
**Language**:
- English (required)
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