Client Relation
5 months ago
**Listing Updates and Figures**:
- Provide regular updates on open house events and relevant figures.
- Check and share PropNex backend research for data-driven decision-making.
**Viewing Coordination and Documentation**:
- Prepare comprehensive viewing factsheets for property showings.
- Update accounts and invoices related to property transactions.
**Client Updates and Relationship Management**:
- Conduct regular market comparisons to inform clients.
- Maintain and update a shared Excel folder for client information.
- Facilitate property viewings and communicate details to agents.
- Coordinate client gifts for birthdays and events.
**Sales Process**:
- Use Privyr (CRM Tool) to check leads and streamline client interactions.
- Assist sales advisors in the sales process.
- Collaborate with marketing admin for effective marketing plans.
**Internal Processes**:
- Manage accurate property information for valid owners.
- Handle back-end operations using checklists for smooth processes.
**Exclusive Listings Preparation**:
- Prepare documents and coordinate media coverage for exclusive listings.
- Collaborate with vendors for property tours to enhance visibility.
**Financial and People Management**:
- Submit daily and weekly receipts to the accountant.
- Perform monthly reconciliation in Excel for financial accuracy.
- Process payslips for vendors and manage leave records for team members.
**Operations and Client Figures Updates**:
- Provide weekly updates on operations and client figures to stakeholders.
**Job Requirements**
- Minimum 1 year experience or internship in similar role.
- Proficient in English (both written and spoken).
- Approachable with a passion for interacting with people.
- Personal laptop and reliable internet required.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Comfortable with fully remote work.
- Thrives in fast-paced, dynamic environment.
- Can work independently with resilience and integrity.
- People-oriented, enthusiastic about cold calling, sales, and efficiency.
- **Open For Malaysians Only**
**Job Type**: Permanent
**Salary**: RM3,500.00 - RM4,500.00 per month
**Benefits**:
- Meal allowance
- Opportunities for promotion
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
Application Question(s):
- How long notice you require to serve your current employer upon resignation?
- Are you comfortable working from home?
**Experience**:
- Customer Relations: 1 year (required)
**Language**:
- English (required)
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