Client Relations

6 months ago


Kuala Lumpur, Malaysia Recruit Express Full time

**KEY RESPONSIBILITY**:

- Maintain & communicate waiting and end-of-repair date according to information coming from Regional Spare Parts Operations, Workshops (internal and external), Manufactures, etc.
- Follow spare parts issues with local team & regional spare parts operations including missing information.
- Escalate difficult claim cases, complaint cases to Customer Service Manager thereafter to Local/Central Brands (invoiced repairs under warranty, multiple warranty, product exchange )
- Manage counterfeit & stolen cases
- Daily check on the Boutique transfers (in and out)
- Registration of incoming wholesale repairs; transfer-in and check of the Boutique repairs
- Perform/check service orders for Platform(s) and Manufactures repairs and cost estimates
- Perform final (aesthetical & commercial) control, invoicing and monitoring as per check list
- To update one-self on a regular basis for product knowledge, updates & services information through contribution to OneWiki enrichement & the Maisons intranet
- To perform regular & proper housekeeping practises to ensure the Customer Service Platform is kept clean and tidy at all times
- Train and support internal boutiques on SAP Gemini
- Train and support internal and external boutiques and wholesaler on Richemont intranet (Booster), OneWiki procedures

**QUALIFICATIONS**
- Possess passion and tenacity in delivering high levels of customer service and professionalism,
- Good people and communication skills with a customer centric mind set.
- Detailed oriented, organized, flexible and resilient
- Strong interpersonal and effective communication skills, good team player
- Curious, Proactive and Self Starter
- Fluent in English. Mandarin is an added advantage to manage Chinese speaking customers
- Working experience in luxury watches environment is preferred
- Proficient in usage of Microsoft Office Applications (Outlook, Words, Excel, Power Point)
- Knowledge of SAP ERP is a plus

**Job Type**: Contract
Contract length: 12 months

**Salary**: RM4,000.00 - RM5,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Client Relations: 4 years (preferred)
- SAP System: 3 years (preferred)

Ability to Commute:

- Kuala Lumpur (required)

Ability to Relocate:

- Kuala Lumpur: Relocate before starting work (required)



  • Kuala Lumpur, Malaysia Recruit Excella Sdn.Bhd. Full time

    **Overview** **Job Scope** Full Time ( Work From Home Arrangement) **Salary** RM3500.00 - RM4500.00 (Depending On Experience) **Job Descriptions** - **Listing Updates and Figures**: - Provide regular updates on open house events and relevant figures. - Check and share PropNex backend research for data-driven decision-making. - **Viewing Coordination and...


  • Kuala Lumpur, Malaysia KLJ PARTNERS SDN BHD Full time

    Job Scope: -Develop new customers opportunities and maintain good relationship with new, potential and existing customers -Identify client's potential concerns and facilitating solutions to them. -Collaborate with internal teams to meet with clients’ needs and queries. -Handle clients’ feedbacks and complaints in a timely and courteous manner. -...


  • Kuala Lumpur, Malaysia Hays Malaysia Full time

    If you are looking to be a part of one of the most trend-setting fintech company in the industry and contributing to the revolution of how investors are investing? You are looking at the right place to be as we are currently hiring! **Responsibilities**: 1. Client Engagement and Relationship Management 2. Sales & Business Development 3. Product and...


  • Kuala Lumpur, Malaysia Agensi Pekerjaan Hays (Malaysia) Sdn Bhd Full time

    **Your new company** A multinational investment platform that empowers global investors with pro-grade, easy-to-use tools, data, and insights. If you are looking to be a part of one of the most trend-setting fintech company in the industry and contributing to the revolution of how investors are investing? You are looking at the right place to be as we are...

  • Client Relation

    5 months ago


    Kuala Lumpur, Malaysia Excella Solutions Sdn. Bhd. Full time

    **Listing Updates and Figures**: - Provide regular updates on open house events and relevant figures. - Check and share PropNex backend research for data-driven decision-making. **Viewing Coordination and Documentation**: - Prepare comprehensive viewing factsheets for property showings. - Update accounts and invoices related to property...


  • Kuala Lumpur, Malaysia uTrada Limited Pte Ltd Full time

    **About uTrada Limited** **uTrada Limited is a reputable forex brokerage that provides a range of financial services, including prime broker solution, liquidity solution, and copy trading solution. uTrada Limited has been operating in the forex market for several years and has earned a solid reputation as a reliable and trustworthy broker.** **What You...

  • Client Relation

    5 months ago


    Kuala Lumpur, Malaysia Excella Business Solution Sdn. Bhd. Full time

    **Overview** **Job Scope** Full Time (Work From Home Arrangement) **Salary** RM3500.00 - RM4500.00 (Depending On Experience) **Job Descriptions** - **Listing Updates and Figures**: - Provide regular updates on open house events and relevant figures. - Check and share PropNex backend research for data-driven decision-making. - **Viewing Coordination and...


  • Kuala Lumpur, Malaysia PRecious Communications Pte. Ltd. Full time

    We are seeking a dedicated Associate Manager to join our dynamic team at PRecious Communications. In this role, you will be responsible for initiating, developing and managing appropriate communication strategies and programmes to achieve clients’ objectives and be responsible for their overall successful implementation and...

  • Client Relations

    6 months ago


    Kuala Lumpur, Malaysia LUNIX EDUCATION SDN BHD Full time

    Promote the profile of the Kindergarten to external audiences through Social Media Platforms. - Attend to parent inquiries via WhatsApp, messaging, and enrollment calls. - Front office duties such as engaging with walk-in parents, attending to feedback, handling complaints, and other inquiries. - Conduct on-site tours for potential parents. - Provide...


  • Kuala Lumpur, Malaysia Hays Malaysia Full time

    Responsibilities 1. Client Engagement and Relationship Management 2. Sales & Business Development 3. Product and Service Customization 4. Market Analysis and Industry Knowledge 5. Reporting and Documentation 6. Any ad-hoc duties as assigned **Requirements**: - Bachelor’s degree or Diploma in Business Management/Administration, Finance, Economics...

  • Client Relations

    6 months ago


    Kuala Lumpur, Malaysia Richemont Full time

    Reference Code: 94908**Client Relations & Operations Specialist**: - Richemont- Kuala Lumpur, 14, MY- PermanentRichemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, fine watches and premium accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to...


  • Kuala Lumpur, Malaysia PRecious Communications Pte. Ltd. Full time

    As an Associate Director, you will be the overall project manager of accounts, responsible for managing consulting personnel, budgets and account profitability. They develop and grow new business in the various industry sectors and offer strategic contributions to the overall development of PRecious Communications. **Responsibilities**: Account Management -...

  • Client Relations

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Full time

    **KEY RESPONSIBILITY**: - Maintain & communicate waiting and end-of-repair date according to information coming from Regional Spare Parts Operations, Workshops (internal and external), Manufactures, etc. - Follow spare parts issues with local team & regional spare parts operations including missing information. - Escalate difficult claim cases, complaint...

  • Relations Manager

    5 months ago


    Kuala Lumpur, Malaysia IMEJ JIWA COMMUNICATIONS SDN BHD Full time

    **Responsibilities**: - Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace. - Cultivate strong relationships with investors, market analysts, and media outlets. - Prepare communication materials such as corporate presentations, fact sheets, and press...

  • Customer Relation

    6 months ago


    Kuala Lumpur, Malaysia Griffy Technology Full time

    **Customer Relation** Discover your true potential and build your career with Griffy Technology. We are looking for capable and driven talents to join us in our passion for progress and grow in start-up ecosystem. **Responsibilities** - Being knowledgeable with our products will enable you to respond to inquiries. - Responding promptly to client or...

  • Client Relations

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Group Full time

    **RESPONSIBILITY**: - Maintain & communicate waiting and end-of-repair date according to information coming from Regional Spare Parts Operations, Workshops (internal and external), Manufactures, etc. - Follow spare parts issues with local team & regional spare parts operations including missing information. - Escalate difficult claim cases, complaint cases...

  • Client Relation

    6 months ago


    Kuala Lumpur, Malaysia Recruit Express Service Sdn Bhd Full time

    Maintain & communicate waiting and end-of-repair date according to information coming from Regional Spare Parts Operations, Workshops (internal and external), Manufactures, etc. - Follow spare parts issues with local team & regional spare parts operations including missing information. - Escalate difficult claim cases, complaint cases to Customer Service...

  • Client Manager

    2 months ago


    Kuala Lumpur, Malaysia BSI Full time

    Great that you're thinking about a career with BSI! Do you believe the world deserves excellence? BSI (British Standards Institution) the leading global standards and certification company, equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Renowned for its marks of excellence including the...

  • Client Manager

    5 months ago


    Kuala Lumpur, Malaysia BSI Full time

    Great that you're thinking about a career with BSI! Do you believe the world deserves excellence in Quality, Environmental, Safety, Social & Sustainable products. BSI, by Royal Charter is a company focused on the development of standards, training, certification, and supply chain solutions designed to improve performance, manage risk, reduce cost, and...

  • Client Advisor

    6 months ago


    Kuala Lumpur, Malaysia Gucci (Malaysia) Sdn Bhd Full time

    **Sales & Client Service** - Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication - Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty - Proactive achievement of monthly sales objectives - Follow-up on client...