Client Advisor

6 months ago


Kuala Lumpur, Malaysia Gucci (Malaysia) Sdn Bhd Full time

**Sales & Client Service**
- Maintain and grow the clientele base by active engagement and excellent client service by active client engagement and regular communication
- Play an active role as Brand Ambassador by inculcating the brand vision to instill consumer brand loyalty
- Proactive achievement of monthly sales objectives
- Follow-up on client enquiries and requests, including after sales services, proactively and independently
- Offer exceptional service standards, suggestions and alternatives, as well as anticipating future needs
- Take a proactive learning approach in understanding best sellers, new arrivals, product knowledge and all category information
- Exercise team work and collaboration to ensure that client needs are placed at top priority

**Operations**
- Adhere to all in-store SOPs
- Assist with cashiering and daily closing settlement
- Stocks receiving and packing in the respective categories assigned
- All other related duties as assigned by the Store Manager

**Inventory Control**
- Conduct category scans for inventory purposes
- Assist with stock maintenance and cycle counts
- Replenishment of display merchandise as required

**Key Requirements**
- Minimum 2 to 3 years of experience in a similar capacity from the retail or service industry preferably with a proven track record in luxury fashion
- Customer service oriented and driven in sales
- Independent individual with strong decision making skills
- Inquisitive mindset with the ability to engage
- Passionate in growing a career within the luxury fashion industry

**Salary**: RM4,000.00 - RM7,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental pay types:

- 13th month salary
- Commission pay
- Overtime pay


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