Client Advisor

1 week ago


Kuala Lumpur, Malaysia Cartier Full time

Reference Code: 94978**Client Advisor**:

- Kuala Lumpur, 14, MY- PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

**JOB MISSION**:
As an Ambassador of the Maison, he/she ensures a unique client experience before, during and after a sale and proactively develops his/her client portfolio. He/she also participates to the daily boutique operations.

**KEY RESPONSIBILITIES**:
**Sales Achievements**
- Ensures a unique and exceptional client experience during a sale
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
- Adapts according to client(s) needs and motivations
- Strives to always improve and surprise the client(s)
- Deals with ease during negotiations and objections
- Transmits the passion and values of the Maison
- Acts as the privileged contact for the client(s) in case of After Sales
- Meets individual and boutique targets, both quantitative and qualitative
- When applicable, deals with Care Service by managing repair orders

**Client Relationship & Portfolio Development**
- Cultivates strong client relationships and develops client loyalty
- Efficiently develops the client portfolio (Sales & Care Service when applicable)
- Executes targeted CRM actions
- Participates to client events and acts as an Ambassador of the Maison

**Daily Boutique Operations**
- Respects all brand and boutique policies and procedures
- Participates to inventories
- Participates to the set up and breakdowns at opening and closing of the boutique
- Participates to the implementation of Visual Merchandising guidelines
- Assists with special projects when requested

**QUALIFICATIONS**:

- Possess commercial acumen with good selling skills.
- Service and client focused
- Strong interpersonal skills, curiousity and team spirit
- Preferrably with relevant luxury retail background of at least 3 to 7 years of experience in a similar retail environment
- Good product knowledge in luxury retail landscape


  • Client Advisor

    2 months ago


    Kuala Lumpur, Malaysia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    2 weeks ago


    Kuala Lumpur, Malaysia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    2 months ago


    Kuala Lumpur, Malaysia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    2 months ago


    Kuala Lumpur, Malaysia Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment...

  • Client Advisor

    2 weeks ago


    Kuala Lumpur, Malaysia Louis Vuitton Full time

    POSTE As a **Client Advisor** in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening...

  • Client Advisor

    1 week ago


    Kuala Lumpur, Malaysia AP Matchlink Full time

    To be trained in the Company's Client Engagement Process and be a lead manager in developing and growing Privilege client relationships. - To provide financial advisory services as well as appropriate financial and investment solutions and advice to our affluent and high networth clients for various market segments. - To provide customers with timely...

  • Client Advisor

    2 weeks ago


    Kuala Lumpur, Malaysia JP Caliber Full time

    **JOB TITLE Client Advisor** **JOB MISSION** ▪ Provide excellent and specialized customer service by **creating emotionally enriched relationships **with clients ▪ **Develop and nurture **meaningful and loyal client relationships through personal connections and CRM initiatives ▪ Manage and drive sales by understanding client desires and creating a...

  • Client Advisor

    4 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Louis Vuitton Full time

    POSTEAs a Client Advisor in one of our stores, your role is to convey the Brand's values, history, ambitions, commitment to quality and creativity. Your mission is to ensure that clients receive a unique and personalised experience through your passion for our products, knowledge of our collections, your hospitality, sense of service and listening...

  • Client Advisor

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    2 months ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Burberry Limited Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...

  • Client Advisor

    2 months ago


    Kuala Lumpur, Malaysia Burberry Limited Full time

    INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.    We aim to...

  • Client Advisor

    2 days ago


    Kuala Lumpur, Malaysia StashAway Full time

    Client Advisor Join StashAway Malaysia, a pioneering fintech company, as a Client Advisor and embark on an exciting journey to redefine wealth management in the digital age. As a Client Advisor, you'll play a pivotal role in delivering tailored solutions and exceptional service to the premium customer segment. Within this role, you will work on both...

  • Client Advisor

    2 months ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Burberry Limited Full time

    INTRODUCTION "I think one of the things that makes Burberry different is that we're always looking forward - experimenting, trying new things and pushing boundaries." At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our...

  • Client Advisor

    3 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Burberry Limited Full time

    INTRODUCTION "I think one of the things that makes Burberry different is that we're always looking forward - experimenting, trying new things and pushing boundaries." At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our...

  • Client Advisor

    3 weeks ago


    Kuala Lumpur, Malaysia Burberry Limited Full time

    INTRODUCTION   "I think one of the things that makes Burberry different is that we're always looking forward - experimenting, trying new things and pushing boundaries."   At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our...

  • Client Advisor

    2 months ago


    Kuala Lumpur, Malaysia Burberry Limited Full time

    INTRODUCTION   "I think one of the things that makes Burberry different is that we're always looking forward - experimenting, trying new things and pushing boundaries."   At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our...

  • Client Advisor

    2 months ago


    Kuala Lumpur, Malaysia JAC Recruitment Malaysia Full time

    Location: - Kuala Lumpur- Specialisation: - Retail- Salary: - MYR 36,000 - 48,000 (Annual)- Reference: - PR/157093- Contact details: - Hazel Yee- Job published: - April 05, 2024 15:45A world’s top watch brands distribution and retail company in Asia is looking for Client Advisors to be part of their team. You will play a crucial role in building and...

  • Client Advisor

    4 weeks ago


    Kuala Lumpur, Malaysia StashAway Full time

    Join StashAway Malaysia, a pioneering fintech company, as a Client Advisor and embark on an exciting journey to redefine wealth management in the digital age. As a Client Advisor, you'll play a pivotal role in delivering tailored solutions and exceptional service to the premium customer segment. Within this role, you will work on both short-term and...


  • Kuala Lumpur, Malaysia Radius Payment Solutions Full time

    Job Advert **Client Relationship Management Advisor** Located at strategic location, Mid Valley City, Kuala Lumpur! Radius Business Solution (M) Sdn Bhd, Suite 7.05 Level 7, The Gardens North Tower, Mid Valley City, 59200, Kuala Lumpur, Malaysia Due to continued expansion and growth, we are looking to recruit a **Client Relationship Management Advisor**...

  • Client Advisor

    2 weeks ago


    Kuala Lumpur, Malaysia Burberry Full time

    Born from innovation, Burberry is a global luxury brand with a rich British heritage. Founded in 1856, our brand is underpinned by our founder’s passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat,...