Customer Service Assistant

Serves customers by providing product and service information and resolving product and service problems. - Attracts potential customers by answering product and service questions and suggesting information about products and services. - Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem,...

Handling all incoming call and enquiries in a professional and courteous manner. - Deliver friendly, efficient customer service and to create a warm and welcoming atmosphere, - Control access by using IOI App. - Manager and upkeep cleanliness and tidiness of reception area. - Provide any other administrative or clerical support. **Job Specification** -...

**Aufgaben**: - Act as a point of escalation for customer complaint, review and resolve customer complaints. - Understand customer issues and concerns, identify root cause, and provide first contact resolutions in a timely and efficient manner. - Monitoring customer satisfaction index levels to identify trends or problems with customer service quality. -...

Able to maintain a positive, empathetic, and professional attitude towards course participants at all times. - Responding promptly to participants’ inquiries. - Communicating with participants through various channels. - Acknowledging and resolving participant complaints. - Understanding our products and services inside and out so that you can answer...

**Requirements**: **Working Location**: - Puchong Gateway (Puchong, Selangor) **Job Requirements**: - Preferably at least 1 year(s) of working experience in Sales - Retail/General or equivalent. - Without working experience as welcome to apply. - Required language (s): Mandarin - Pleasant personality, positive minded people oriented and able to work...

Customer service to handle walk in customer, as well as call in customer. To handle/filing proper documentation. To assist customer in quoting the correct spare part. **Job Types**: Full-time, Permanent **Salary**: From RM2,300.00 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion - Professional...

Handle Customer Service & any other inquiries, provide any help to the clients. - Record and report on any feedback by the customers. - Monitor & assist in the daily operations of the organization, including scheduling, logistics, and administrative tasks. - Managing all events and special projects to ensure high overall delivery & timeliness. -...

Assist with customer enquiries/complaints pertaining to the products and services. - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Communicating and coordinating with colleagues as necessary - Any other tasks as assigned by management. **Requirement**: - At least SPM but preferably...

Provide excellent customer service by understanding the customer's needs and recommending products that best suit their needs. - Provide post-sales support, such as following up with the customer after delivery of the product and ensuring that customer queries and concerns are addressed and resolved. - Work with the sales team to provide product information...

**Responsibilities**: - Respond promptly to inquiries received via social media platforms such as Facebook, Instagram, and WhatsApp. - Provide courteous and helpful assistance to customers seeking information, support, or resolution to their queries. - Manage customer interactions professionally, ensuring a positive experience and brand representation. -...

We are seeking a dedicated and customer-oriented individual to join our team as a Customer Service Specialist. In this role, your primary responsibility will be to provide exceptional customer service and support to our valued customers. You will play a vital role in ensuring their satisfaction, addressing their concerns, and fostering long-term...

**We are looking for Customer Services Associate (WFH) | 6 working days | 9 Hours per day (Included 1 hour break) | Rotational shift (Only Morning Shift) | Contract basis (Renewable based on performance)** **Responsibilities**: - Handle bookings, inquiries, and complaints on shipment from customers - Assist customers in resolving service issues,...

**CUSTOMER SERVICE JOB SCOPE** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

**Requirements**: - At least 1 to 2 years of experience in customer service preferably with e-commerce industry. - Must be able to work in shift rotations (Weekdays, Weekends & Public Holidays) - Excellent communication skills and computer literate. - Stress tolerance and able to work under pressured environment. - Fresh graduates with a great learning...

**Requirements**: - Fresh graduates are encouraged to apply. - Previous working experience in customer service, or customer service related fields is an added advantage but not essential. - Passionate towards e-commerce industry. - Good communication and interpersonal skills. - Good writing skill in English & Bahasa Malaysia is an advantage. - Knowledge in...

Duties & Responsibilities - Assist Doctor in handling patient's flow - Managing patient's needs and care within the clinic - Assist in clinic administration duties - Handle front desk duties - Maintain SOP of the clinic Knowledge, Skills, - English & Malay Speaking & writing skills required. (Chinese optional) - Good interpersonal communication skills -...

**Requirements**: - Pleasant personality and courteous at all times. - Good communication skills and able to interact with all levels of people. - Fresh graduates are welcomed to apply. - Required languages: Bahasa Malaysia. - Has a passion for service. Previous service experience will be an advantage. - Good team player and willingness to...

**AESTHETIC SKIN GROUP **is specialized in skin treatments, face and nose reshaping, body slimming and wellness. We are the **MALAYSIA FIRST **and **LARGEST **institute using only **NATURAL AESTHETIC SOLUTIONS; **without surgery, implant, injection and medicine involve; and that what makes us **DIFFERENT **and **UNIQUE **from others. **CUSTOMER...

**Requirements**: - Possess at least Diploma or professional Degree or equivalent with minimum 2 years working experience, and able to communicate with international clients - Interpersonal skills in terms of sociable, friendly and cheerful. - Ensure excellent service standards and maintain high customer satisfaction. - Ability to write and speak in other...

**AESTHETIC SKIN GROUP **is specialized in skin treatments, face and nose reshaping, body slimming and wellness. We are the **MALAYSIA FIRST **and **LARGEST **institute using only **NATURAL AESTHETIC SOLUTIONS; **without surgery, implant, injection and medicine involve; and that what makes us **DIFFERENT **and **UNIQUE **from others. **CUSTOMER...