Customer Success Lead

**Responsibilities**: - To make outgoing calls to promote training courses to potential corporate companies (leads will be given to newbies and at the same time, we will teach how to find own leads) - To make research or background studies on potential clients/companies - To follow SOP of each department’s leaders on daily...

An opening for 2 positions. A new, vibrant company seeking to hire young, ambitious and driven Customer Success Specialist, you will assist in managing client relationships, provide customer support, and contribute to sales support efforts. Strong communication and organizational skills are required, along with proficiency in Microsoft Office. The position...

SUMMARY International trade is a trillion-dollar business, with air freight representing ~35% of the addressable market. In Southeast Asia alone, the total market size is ~US$4B+, with sector growth driven by a once-in-a-generation opportunity; e-commerce penetration. E-commerce fulfillment in itself is already a US$2B+ space, growing 30% per year. As an...

**What will you be doing in this role**: - Assist new customers in adopting and implementing software by understanding their goals, aiding in setup, providing training, and guiding best practices. - Collaborate with customers to create and execute tailored success plans, setting goals and milestones for desired outcomes. - Develop and maintain strong...

Respond to customer’s general inquiries - Manage customer feedback accordingly **Requirements**: - Required language(s) : Fluent in English and Bahasa Malaysia - _**Fresh graduates are encouraged to apply**_ Job Type : Full time, Contract (24 months - renewable) Salary Package : RM 2000.00 - RM 3500.00 per month **Able to start immediately** - **APPLY...

Respond to customer’s general inquiries - Manage customer feedback accordingly **Requirements**: - Required language(s) : Fluent in English and Bahasa Malaysia - _**Fresh graduates are encouraged to apply**_ Job Type : Full time, Contract (24 months - renewable) Salary Package : RM 2000.00 - RM 3500.00 per month **Able to start immediately** - **APPLY...

We are a growing education based company located in Damansara Perdana offers its employees a competitive remuneration, on-going job training and career development. If you are a “people person,” by nature, demonstrates superb communication, organization, and time management skills, come and join us. **The Position**: We’re looking for **Customer...

The Customer Relationship Management is responsible building relationship and pipeline for the various sales team whilst providing support to the team Manager. - Maintain daily operations of the inbound/chat sales channel to ensure business coverage and team SLA. - Provide floor support and monitor random calls/chats to identify coaching opportunity in order...

Customer Service Officer Ara Damansara Overview: We are seeking a proactive motivated salesperson to develop new business. Responsibilities include establish and maintain profitable relationships with customers on behalf of the company, actively prospect for new accounts and maximize sales potential with existing customers. Primary Responsibilities: 1....

**Job Descriptions** - Handle inbound calls (database and leads are given) - Assist and resolve customers' inquiries related to the company's product features, benefits - Recording customer interactions and updating customer information in a database **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call...

_Jump start your career in the Customer Service industry with a renowned International BPO Company! One step closer to a successful career that offers great benefits!_**Responsibilities**:_ - Attending to outbound calls. - Deliver world-class customer service while responding to customer inquiries and concerns via phone calls - Assist customers with upgrade...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - **FREE** shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Perform inbound calls to the customers (database and leads are given) - Receive calls from prospective clients to introduce...

**JOB SCOPE**: - Proactively initiate inbound calls to customers using our extensive databases and leads. - Handle incoming calls from potential clients, showcasing our diverse range of insurance products and services - Provide prompt and informative responses to customer inquiries, offering detailed insights into product features, benefits, and...

**JOB SCOPE**: - Proactively initiate inbound calls to customers using our extensive databases and leads. - Handle incoming calls from potential clients, showcasing our diverse range of insurance products and services - Provide prompt and informative responses to customer inquiries, offering detailed insights into product features, benefits, and...

**Office Location**: Ara Damansara (Have to attend training on site) **Working hour**:24/7 shift rotation (Work for 5 days and 8 hours per day) **Position: 2 years contract** **Requirements**: - Able to work in shift rotation - Min education level: SPM (passed) - Able to communicate in basic English, and proficiency in Mandarin **You will play an...

_**Salary Range** : Basic Salary RM1,700 | KPRI Commission - Up to RM1,800_ - **Working days**: 5 DAYS (Monday - Friday)_ - **Working Time** : 9am - 6pm _ - **Working area** : Ara Damansara, Petaling Jaya_ **Company Background : Call Centre (Big Corporate)** **Responsibilities**: - Handle inbound calls relating enquires and complain - Maintaining a...

**JOB SCOPE**: - Attend to inbound calls to the customers (database and leads are given) - Receive calls from prospective clients to introduce company’s products and services - Answering customer inquiries and providing information on product features, benefits, and pricing **REQUIREMENTS**: - SPM leavers and Fresh Graduates are welcomed to start their...

**JOB SCOPE**: - Attend to inbound calls to the customers (database and leads are given) - Receive calls from prospective clients to introduce company’s products and services - Answering customer inquiries and providing information on product features, benefits, and pricing **REQUIREMENTS**: - SPM leavers and Fresh Graduates are welcomed to start their...

**Responsibilities**: - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication 'scripts' when handling different enquiries. - Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives. - Take iniative to upsell products when they arise. - Establish sustainable...

Direct requests and unresolved issues to the designated resource - Communicate and coordinate with internal departments - Select appropriate responses to client issues and work quickly to resolve them - Generating summary report to Management - Assist Operations Manager to manage daily operations - Assist Operations Manager to plan manpower for operations -...