Customer Success Specialist

We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

Drive customer success outcomes by increasing renewal rates and reducing churn, expand revenue in accounts through cross-sell and up-sell. - Define and optimize customer lifecycle through best practices. - Manage customer success activities which include onboarding, training, customer support, cross-sell, up-sell, and advocacy. - Measure customer...

**Exam Accommodation Specialist** WFH (RM 1,450 BONUS AFTER 6 MONTHS!!!) - Answer calls within management standards, consistently deliver quality call handling and meet established metric goals **Salary**: RM3,300.00 per month Schedule: - Monday to Friday - Rotational shift **Language**: - English (preferred)

**Exam Accommodation Specialist** WFH (RM 1,200 BONUS AFTER 6 MONTHS!!!) - Achieve and maintain all key quality and productivity metrics in the performance scorecard - To communicate and participate in team meetings, to share best practice and flag issue to the Team Leader - Continuously identify work process improvements and communicate to Team Leaders and...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Our company is looking for a Customer Success Executive to be responsible for generating leads and meeting sales goals. Duties will include sales presentations, product demonstrations, and negotiating contracts with potential clients. In order to be successful in this role, you will need to have a deep understanding of the sales process and dynamics, and...

What impact you will make? At Continuity Success Consulting, we enjoy the process of engaging and working together with people as a team. We have a unique and exceptional career experience specifically made for great talents like you with great energy and wonderful personality. No matter what your ideals and aspirations are, we offer you an enjoyable...

**JOB DESCRIPTION** **Job Title : Testing Accommodations Advocate** **Reports To : Testing Accommodations Supervisor** **Location : KL, Malaysia** **SUMMARY**: We are looking for customer-oriented, self-driven, energetic individuals who are hungry for an excellent opportunity to get their foot in the door of a fast-growing, global organization! As a...

**Job Scope**: - Update account maintenance and assist to ensure of the subscription benefit customer care. - Assist to get feedback on the Customer Satisfaction Score Tracking - To ensure customer aware of the subscription renewal period timeline - Follow up with customer subscription renewal status - Support customer enquire or concerns directly to ensure...

We are looking for a customer service oriented Electronic Data Capture (EDC) Helpdesk specialist to provide technical support to users in an accurate and efficient manner. You will be represented as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Ready to break into a vibrant work culture? Look no further! Join INTRIX as a Manager, Customer Service and dive into our young and energetic team. Enjoy a hybrid work setup, monthly employee engagement events, and clear career progression paths. Are you ready to step up to the challenge? - **"_Disruptive Engineering x _Simplified Living x Humanised...

**Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

**JOB SCOPE**: - Provide comprehensive support throughout the testing process, including registration and test delivery. - Follow company guidelines and adhere to Contact Centre policies and procedures while issuing Promo Codes/Emergency Vouchers. - Meet all key quality and productivity metrics set by the company. **REQUIREMENTS**: - Minimum SPM...

Location: Office is based in Taman Tun Dr Ismail - Salary**:RM1700 - RM1850 **+ **Shift Allowance RM60** (after training) - **Transport Allowance Max RM200** (after training) - **Performance Payment Max RM300** after training Working hours: Earliest shift starts: 8am, last shift ends: 10.00pm Employment Status: 1 year contract (Renewable...

**JOB SPECIFICATION, SCOPE AND RESPONSIBILITIES** 1 Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5...

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5 Monitor and analyse monthly delivery cost. 6 Responsible for...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to clients within the dynamic transportation &...

**We, SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ, Selangor, where innovation meets excellence.** As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists,** providing unrivalled support to our clients. **Position** Customer Service...

As our new **Quality Specialist**, you will have the opportunity to improve customer experience through the quality of service delivered, create engaged customers and facilitate organic qualitative improvement. - Participate in the development of monitoring formats and quality standards for tasks relevant to the team. - Perform quality assurance monitoring...

**Work From Japan** **Salary**: 200,000JPY - 250,000JPY Working Days: 5 Days in a week (Rotational Basis) Working Hours: 8 Hours Per Day ( 24/7 Rotational Shift) LAPTOP WILL BE PROVIDED BY COMPANY ABLE TO SPEAK READ AND WRITE IN JAPANESE ONLY - Monitor all incoming calls from customers for all inquiries on orders for various products. - Analyze all...