Training - Knowledge Specialist (Forex/trading)

3 weeks ago


Kuala Lumpur, Malaysia Zeal Group Full time

To lead, plan and support the implementation of the Knowledge Management Strategy;
- To manage maintain and develop company’s internal knowledge base, so that information and data is accessible to employees;
- To take the lead in encouraging employees to share knowledge, ensuring they are aware of the knowledge management resources available to support their work, are appropriately trained and are using the systems efficiently and productively;
- To assist trainers and managers with monitoring employees knowledge;
- To manage, maintain and develop company’s external knowledge base so that relevant information is accessible for clients;
- To manage localisation of company’s external knowledge base in required languages;
- To manage the relationship with website developers and third party KB software providers;
- To take the lead on all database issues and development, in collaboration with website developers and third party KB software providers

**Requirements**:

- Degree holder in any discipline. Major in Finance, Economics or business-related are preferred.
- At least 5years of experience in Customers Service/ Operations
- Deep understanding of knowledge management principles and best practices is essential. This includes knowledge capture, organization, storage, retrieval, and dissemination.
- Proficient in Microsoft Office (Words, Excel, PowerPoint)
- Able to multi-task, determine priorities, and meet deadlines in a fast-paced business environment.
- Must be able to work on shifts.
- **Fluency in both English and Mandarin language**:

- **Experience gained in FX/ Finance industry will be an advantage.**

**Benefits**
- Life Insurance.
- Medical Coverage.
- Annual Optical Benefit.
- Monthly Travel Allowance.
- Monthly Meal Allowance.
- Monthly Gym/Healthy Subsidy.
- 16-days Annual Leaves.
- Work From Home (4-days office & 1-day home).
- Work From Anywhere Policy (up to 30-days a year, T&C applies).
- Staff Referral Bonus Program (up to USD500 per person/successful referrals).

**Interview process**:

- Virtual contact with the TA team - 30 minutes.
- Virtual meet with Hiring Manager - 45 minutes.
- Final interview with HOD - 45mins.



  • Kuala Lumpur, Malaysia Zeal Group Full time

    **Key Responsibility**: - Develop Training Materials: Create comprehensive training materials, including presentations, manuals, and guides, tailored to the needs of different departments and levels of expertise. - Onboarding New Hires: Design and conduct orientation programs for new employees, providing them with an understanding of the company's culture,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trive Financial Services Malta Limited Full time

    We are seeking a talented Business Development Manager to lead our efforts in expanding our presence in the forex market.About the RoleThe ideal candidate will have a strong background in the industry, excellent communication skills, and a proven track record of success. Key responsibilities include developing and implementing strategic business plans,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trive Financial Services Malta Limited Full time

    Job DescriptionWe are seeking a highly motivated and experienced Business Development Manager to join our team at Trive Financial Services Malta Limited. The ideal candidate will have a strong background in the forex industry, excellent communication skills, and a proven track record of driving business growth.Responsibilities:Identify and develop new...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zexx Full time

    Zexx is seeking a highly skilled Forex Content Writer to join our team. As a key member of our content team, you will play a crucial role in creating engaging, informative, and SEO-optimized content for our financial website.Job RequirementsResponsibilities:Write high-quality articles on Forex trading, including market insights, trading strategies, and...

  • Trading Officer

    4 weeks ago


    Kuala Lumpur, Malaysia Tijarah Holding Ltd. Full time

    We're a blockchain-based business and are seeking trading officers with experience in MT4, MT5 both front and back end, well experience with IB management to work with us on building the business. Our company believes in growing our staff and improving their livelihood to build trust within the organization, rather than hiring external professionals. We...


  • Kuala Lumpur, Malaysia Introductory Broker Full time

    **Location**: Remote (Focus on Malaysia) **Monthly Income**: Profit Sharing **About the Role** We are looking for a dedicated _Telegram Forex Signal Provider_ to join our team. This is an exciting opportunity to grow with our company, starting with managing one signal channel and progressing to managing multiple channels and training others. **What...


  • Kuala Lumpur, Malaysia Zeal Group Full time

    Ensure adherence to quality framework set by QT Manager based on the business types/facts by coordinating across regions and stakeholders. - Implement clear overall quality strategy with scalable process, tools and systems that allow efficient monitoring of performance versus target. - Access quality issues, conduct root cause analysis, recommend insights,...

  • Trainer Lead

    3 weeks ago


    Kuala Lumpur, Malaysia Zeal Group Full time

    Become the product and services expert, keep up-to-date on changes to company policies and procedures; - Develop a training program that ensures new hire and existing Customer Service team are product, policy, procedure and service experts; - Build a quality assurance program that identifies gaps in team knowledge; - Facilitate training using various...

  • Forex Tech Support

    4 weeks ago


    Kuala Lumpur, Malaysia RAWR GLOBAL PRIVATE LIMITED Full time

    Rawr Global is a Singapore digital agency since 2016 providing web development, web design and digital marketing. We are a growing company that creates and drives innovation. Our portfolio spans multiple industry - government, esports, property, lifestyle, banking, crypto and many more. We are looking for a driven and dynamic individual to join us in our...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Bracell Full time

    Job DescriptionThe Working Capital Optimization Specialist will play a key role in driving projects to improve working capital levels, costs, and shorten the cash cycle. This includes managing group bank accounts and forex arrangements to support business needs.Main ResponsibilitiesManage Group bank accounts & forex arrangements to support business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trive Financial Services Malta Limited Full time

    Business Development Manager Job DescriptionWe are seeking an experienced Business Development Manager to join our team at Trive Financial Services Malta Limited. The ideal candidate will have a strong background in the forex industry, excellent communication skills, and a proven track record of driving business growth.Key Responsibilities:Develop and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Trive Financial Services Malta Limited Full time

    Trive Financial Services Malta Limited is seeking a highly motivated and experienced Business Development Manager to join our team.Job OverviewWe are looking for a skilled professional who can drive business growth through the identification and development of new opportunities in the forex market. The ideal candidate will have a strong background in the...


  • Kuala Lumpur, Malaysia Trade Quo Global Ltd Full time

    **Opportunity to join our team as a **Phenomenal Weekend BackOffice and Support for a Forex Broker (English Speaking)** at TradeQuo! ** TradeQuo Global, a leading international trade facilitation platform, is seeking a highly motivated and results-driven ** Phenomenal Weekend BackOffice and Support ** to join our team in the Vietnam. As an integral part of...

  • Forex Sales Executive

    4 weeks ago


    Kuala Lumpur, Malaysia J-Recruit Full time

    We are looking to recruit a Junior /Senior Sales Executive to join our busy trade floor in the city. **What we expect from you**: - Maintain finger on pulse of Global Foreign Exchange markets - Self-starter and lead generation via multiple sources including networking - Follow up on all warm leads to drive and develop new business - Record all client...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zexx Full time

    We are seeking a talented Forex Content Writer to join our team at Zexx. This is an exciting opportunity for a creative and analytical professional to contribute to our dynamic Forex industry.Job DescriptionKey Responsibilities:Develop high-quality, SEO-friendly articles related to Forex trading for financial websites, showcasing expertise in market trends...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Inspire Brands Asia Full time

    Job Summary:We are seeking a skilled Training Specialist to join our team at Inspire Brands Asia. As a Training Specialist, you will play a crucial role in planning and delivering training sessions and workshops that equip employees with the knowledge and skills needed to excel in their roles.Key Responsibilities:Develop Training Programs: Plan and develop...


  • Kuala Lumpur, Malaysia UBS Full time

    Malaysia - Operations - Investment Bank **Job Reference #** - 278092BR **City** - Kuala Lumpur **Job Type** - Full Time **Your role** - Do you know who we are in Malaysia Operations team?- Are you keen to join our team & continue to provide excellent service/support for Malaysia trade settlement? - We are looking for Trade Processing Specialist to: - be...

  • Trade Finance

    1 week ago


    Kuala Lumpur, Kuala Lumpur, Malaysia JAC Recruitment Full time

    COMPANY & JOB OVERVIEW:This bank, established in Malaysia in 2010, offers a comprehensive range of financial services including corporate finance, trade finance, forex and derivatives, cash management, and Islamic finance. It supports economic and trade exchanges between Malaysia and Japan, leveraging a global network to facilitate cross-border business...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Rge Pte Ltd Full time

    Trading Performance Improvement SpecialistJoin our team of experts who drive business growth through data analysis and process improvements. As a Trading Performance Improvement Specialist, you will play a key role in optimizing trading operations and improving financial performance. Your responsibilities will include analyzing financial performance of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Itjobsworldwide Full time

    Company OverviewWe are an award-winning forex and commodities broker, providing trading services and facilities to both retail and institutional clients. Our company offers various account types, trading software, and tools to facilitate individuals and institutional customers to trade Forex and CFDs online.Job DescriptionWe are searching for an enthusiastic...